Job Information
Children's Hospital Medical Center Systems Engineer I - Enterprise Virtualization in Cincinnati, Ohio
Job Description At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's Hospital Has Been Named: * Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation * One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work * A Top Hospital and Health System for Diversity recognized by DiversityInc * One of the nation's most innovative companies by Fortune in March 2023 * An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC) As a Systems Engineer I at CCHMC, you will be part of a specialized team responsible for supporting and managing the Virtualization environments that support the hospital's critical operations. This environment is expansive, consisting of 40 Clusters, 290 Hosts, and approximately 6,000 Virtual Servers, and serves as the backbone for a wide array of applications, including Epic, Mirth, Proton Therapy, PCI, Databases, and various web applications. Your role is crucial in ensuring that CCHMC's Virtualization environments and associated technologies function seamlessly, providing the reliability and scalability needed to support the hospital's mission of improving children's health. Your work will directly contribute to the successful operation of vital applications that support patient care, research, and hospital administration. REPRESENTATIVE RESPONSIBILITIES Project Management * Participate in the design, development, and implementation of new and enhanced application requests. * Identify appropriate resources needed to complete small projects. * Support communication between internal and external parties on project-related issues and developments. * Participate in developing and managing project plans. * Determine the scope and complexity of small to midsized projects. * Work with cross-functional teams. Analysis * Participate in analyzing, designing, implementing, and maintaining moderately complex systems to improve clinical care and patient management. * Support system testing and document outcomes. * Develop technical solutions and design, write, and prepare user and technical documentation. * Analyze existing documentation and provide corrections and enhancements. * Utilize the development lifecycle process, operating procedures, and documentation to implement and support system solutions. Technical Support * Provide technical support and problem resolution assistance for production and process issues. * Troubleshoot and decipher error messages, identifying resources needed to resolve minor to midsized issues. * Utilize appropriate Change Control methods to implement system solutions. * Serve as a liaison between Cincinnati Children's departments and Information Services. * Support departmental efforts to improve customer satisfaction. * Evaluate and monitor system performance and functionality to avoid potential issues and gather information for future development needs. * Participate in on-call support rotation, handlApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE5NzAzLjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ
