Job Information
Crane 1 Services, Inc. Inside Sales Representative in Cincinnati, Ohio
Reports to: Regional Sales Manager (strong dotted line into the Branches they support)
Inside Sales Representatives (ISR) are at the core of our business, quoting service, parts and repairs from the inspections we perform. The ISR further develops our long-term relationships with existing customers by recommending and quoting repairs based on Crane 1’s inspection reports. We rely on your expertise, knowledge of our products and services, and ability to provide solutions to current and potential customers for their overhead material handling equipment.
The Inside Sales Representative position will be based out of the Field Support Center (FSC) located in West Chester, OH.
Inside Sales Representative (ISR) Role & Responsibilities
Exhibit proven Inside Sales experience within the industrial or commercial space.
90% - Generating Inspection repair proposals, following up on existing quotes & closing orders
10% - Working with our vendor partner to obtain parts pricing quickly
Seeks to build long-term business partnerships and relationships through prompt customer service and follow-through
Generate and present service quotes/proposals to our existing customer base
Maintain awareness of customer budgets, and competitive threats in the market, ensuring quotes are competitive and reasonable
Communicate price increases when necessary
Attend and thoughtfully contribute to weekly sales meetings with the teams supported
Able to clearly articulate and execute the Crane 1 Advantage
Inside Sales Representative (ISR) Qualifications
Knowledge: Minimum of (2) years of industrial outside B2B experience, or a combination of education and experience that illustrates a proven track record in the overhead material handling space. Overhead crane experience is a plus
Skills: Strong computer skills & A competitive nature to meet and exceed sales goals. Must be able to demonstrate a track record of strong communication skills.
Ability: A passion for providing top-notch customer service to Crane 1’s customers. Valid driver’s license and ability to meet our driving requirements.
Other duties as assigned by Regional Sales Manager or VP, Sales and Marketing.