Job Information
RSM US LLP Inside Sales Manager - Outbound Sales in Cincinnati, Ohio
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM US LLP is looking to add a dynamic Inside Sales Manager to our North American Sales organization to support our outbound sales operations. The Inside Sales Manager will be responsible for leading and managing the inside sales growth team to set meetings with new prospects regarding our professional services offerings. This role involves hiring/building the team, developing targets/markets, designing sales strategies, measuring and coaching team members, and ensuring excellent customer service to both our external and internal clients. This leader will collaborate with our marketing teams, service line leaders, and the business development organization to develop complete sales campaigns. This leader will also be responsible for reviewing the results of their campaigns with the internal sponsors of each campaign. ESSENTIAL DUTIES Build, lead, mentor, and manage the inside sales growth team to meet and exceed sales goals. Experience in building a team with understanding of the sales process (targeting/prospecting, researching, presentation, objection handling, etc.). Developing and leading a remote team is needed. Professional services sales experience or industry background is key. Responsibility to help with bringing in talent to the team by reviewing resumes and interviewing talent. Monitor and analyze sales performance metrics to identify areas for improvement. Most important function of the Sales Growth Team will be to schedule meetings with new prospects. Metrics will be assigned to the team and the individual team members to facilitate that goal. Additionally, specific campaigns may have their own metrics. This role will coach/mentor their team in achieving these goals by helping formulate strategies and cadences for their team's outreach efforts. Collaborate with other sales leadership, service line leadership, and other internal clients to develop campaigns and strategies to enable them to meet their goals. This role will interface with Product Line leaders, Service Line leaders, Sales leadership and Marketing to fully develop their sales campaigns. This leader will professionally represent the Inside Sales team and guide these internal constituents in building successful sales campaigns. Prepare and present sales reports to senior management Other duties as assigned EDUCATION/CERTIFICATIONS Bachelor's Degree preferred TECHNICAL/SOFT SKILLS Ability to prioritize and manage multiple priorities simultaneously preferred Proven sales management skills, particularly in a call center environment required Exhibit strong communication/presentation, analytical, organizational skills, executive presence, and business acumen required Motivated, self-disciplined and possess strong time management skills required Prior solution selling experience preferred Strategic planning skills preferred Demonstrated ability to direct the activities of a geographically dispersed sales team in a remote environment to achieve practice sales objectives/goals Demonstrated ability to participate in practice strategic planning as it relates to sales resources alignment, deployment and staffing levels EXPERIENCE Minimum 5 years of sales leadership, professional services industries preferred Demonstrated personnel management experience, including hiring, terminations, training, deployment, and performance management required Experience build