Job Information
Xylem Elite Field Service Technician in Cincinnati, Ohio
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Core Responsibilities and Tasks:
The Field Service Technician will be responsible for maintaining our water treatment equipment at various customer sites. This equipment includes, but is not limited to, RO's. CDI's, MMF, Softeners, carbon filters and various pump skids and associated equipment, including control valves, motors, VFD's and 24VDC devices and instrumentation. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with little to no supervision
Works independently and demonstrates leadership/coaching techniques, guidance and motivation
Travel Requirements:
• 80% travel required
Position Requirements:
1. FORMAL EDUCATION:
Required:
High School Diploma or GED
Preferred:
Technical military background
Tech Cert, Degree or industry specific license(s)
2. KNOWLEDGE & EXPERIENCE:
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain DOT Medical card
Clean driving record
Work experience preferred
5 to 7 years of technical work experience with water treatment equipment
Electrical, mechanical, diesel, fusion experience depending on business unit
Work without direct supervision and provides coaching/training to junior-level technicians
Technically sound
Experience with Microsoft Office
Must have customer service experience
Demonstrates critical thinking and complex troubleshooting ability
Basic controls ability (PLC)
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve complex problems often in novel and unexpected ways
Driver Requirements:
Driver Application for Employment
Motor Vehicle Report (MVR)
Forms :
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement
FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On Duty Hours Road Test
Copy of Driver’s License
Copy of Medical Certificate
WHAT WE CAN OFFER YOU:
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:
Generous PTO package and paid holidays
Generous retirement savings plan
Customizable health, dental and vision insurance (eligible on first date)
Career progression plans
Reward and recognition programs
Paid parental leave
Tuition Reimbursement
Company Wellness Program
Employee Discount Program
Salary range:
$64,500.00 - $103,500.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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