Job Information
Zoological Society of Cincinnati Behind-the-Scenes Tour Guide (Seasonal) in Cincinnati, Ohio
Behind-the-Scenes Experiences Tour Guide (Part-time) The Cincinnati Zoo & Botanical Garden is known for many things- our conservation efforts, our green initiatives, our friendly staff... but did you know that we have a strong set of core values that make us the best team around, and a Top Workplace in Cincinnati? We're more than coworkers... we're family. By building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust & Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, our community & our future. This is what we believe and how we act. If this gets you fired up, maybe you belong in our Zoo! The Cincinnati Zoo & Botanical Garden is looking for a dynamic individual to join their team as a Behind-the-Scenes Experiences Tour Guide. The successful candidate will possess and demonstrate the following attributes: You Model the example for others to follow; You Inspire others to work towards an exciting future and shared vision; You Challenge yourself and others to look for innovative ways to improve the organization; You Foster collaboration and trust and build spirited teams; You Recognize contributions and celebrate accomplishments. Position Summary: This position promotes the mission of the Cincinnati Zoo & Botanical Garden through the support of the Behind-the-Scenes. Responsibilities include, but are not limited to: Scheduling and leading Behind-the-Scenes (BTS) tours, Wild Encounters experiences, and virtual animal encounters. This also includes taking, editing, and e-mailing photographs to tour participants Screening BTS inquiries from tour participants and general public, responding in a timely, professional, and friendly manner Other related duties as assigned to ensure the overall well-being of the behind-the-scenes program to advance the mission of the Zoo Qualifications & Desired Skills: A positive attitude and proactive, collaborative approach are required, in order to join our team! AND, you demonstrate an affinity with the overall mission of the Cincinnati Zoo &Botanical Garden and our core values & behaviors. An equivalent combination of education and experience sufficient to perform the essential duties of the job successfully will be considered. Bachelor's degree preferred in Education, Biology, Communication, or related field. Applicant will need strong administrative skills, experience working with diverse groups and communicating between internal and external partners with exceptional customer service, strong organization and project management skills in overseeing multiple demanding projects at once. Command of Windows-based software and applications is required and comfort using a digital SLR camera preferred. Strong organizational, interpersonal and communication (both oral and written) skills; attention to detail along with strong planning and creative problem-solving skills, including ability to manage multiple and complex responsibilities at the same time; appropriate professional appearance, must be timely and reliable in attendance and performance; ability to work well with staff, volunteers, Zoo donors and prospects, as well as the general public. We hold experiences everyday of the week, so we ask the applicants have availability to a 5 day schedule spanning any days of the week. Position Details: This position is part-time, July through September, with the potential to continue into October. This position is offering 25-30 hours/week, not to exceed 1500 hours in a year. Working Conditions/Other Requirements: Employment is contingent upon passing a drug screen and satisfactory background investigation. While performing the duties of the job, the incumbent is regularly required to stand & walk for long p