Job Information
Shaner Operating Corp Banquet Captain | Hotel Celare, a Marriott Tribute Portfolio in Cincinnati, Ohio
ABOUT THE TEAM Shaner Hotels is in development with Crawford Hoying for our 171-key Tribute by Marriott in Cincinnati, Ohio. This project will feature multiple food and beverage outlets including a rooftop bar and state-of-the-art event spaces both outdoor and indoor. Hotel Celare will be located in The District at Clifton Heights - the newest mixed-use community ideally situated across the street from the University of Cincinnati's campus in the Uptown Innovation Corridor. With a convenient location in the center of multiple hospitals, Findlay Market and the Cincinnati Zoo and Botanical Garden, Hotel Celare will be a short drive from downtown and some of the premier businesses in the region. ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! JOB DESCRIPTION * Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. * Ensures compliance with and completion of all daily operational procedures by the Banquet Department. * Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. * Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. * Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives. * Responsible for responding and handling all guest related issues pertaining to the department. * Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. * Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. * Other duties as assigned. Responsibilities The Banquet Captain assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications * Minimum of one year of experience in banquet operations; prior supervisory experience preferred. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * High school graduate or equivalent, some college preferred. * ServSafe and/or food safety training. * Alcohol awareness training (such as TIPS). * Ability to write routine reports and correspondence. * Ability to accurately compute mathematical calculations and use required measurement tools. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele.Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk0MTkyLjEwNTA4QHNoYW5lcmNvcnBjb21wLmFwbGl0cmFrLmNvbQ
