Easter Seals Jobs

NEED TO BE DELL CERTIFIED

Description:

Assisting with PC refresh activities and support related to the production assets planned for ACT.

• Identify the software that needs to be packaged and scripted for each business unit based off of application discovery

o Package application and load into Software Center

o Develop associated scripts to automate the software installation process

• Provide technical expertise to the refresh processes and assist with changes to the tools used and associated project processes

• Assist with PC imaging, software installation and PC setup

• Assist with Ubuntu PC refresh once image is ready

• Identify Ubuntu users/PCs

• Image PC

• Transfer data & install required software

• Schedule PC replacement with user

• Perform PC installation deskside with user

• Address any adverse impacts to the business by resolving ourselves or coordinating with the correct group\individual

• Monitor production PC’s scheduled for updates and follow Caterpillar’s defined processes to ensure they were successfully received.

• Schedule and\or initiate PC reboots around production schedules in order for updates to take affect

Skills:

Support, Desktop, Windows 10, Troubleshooting, Customer service, Hardware, Technical support, Help desk support, Imaging, Office 365, Microsoft, Microsoft office, Active directory, ubuntu, dell certification

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.