Easter Seals Jobs

Description:

JOB ANNOUNCEMENT

Supervisor of Business Compliance Investigation

Business Affairs and Consumer Protection

Business Compliance Enforcement

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $74,244

Applications for this position will be accepted until 11:59 pm CDT on 02/25/202 5

Under general supervision, oversees investigators engaged in a full range of investigative duties to ensure compliance with the City’s ordinances governing businesses, consumer protection, and public vehicles and performs related duties as required

ESSENTIAL DUTIES

· Assigns, supervises, and monitors the activities of staff engaged in conducting investigations on business compliance, consumer protection, weights and measures, truck weights, and public vehicles

· Plans enforcement projects and prioritizes work activities for field inspections and investigations; collaborates with City departments to coordinate license investigation and enforcement activities

· Researches and responds to sensitive inquiries and complaints from City officials and the public regarding license compliance investigations

· Coordinates large-scale investigations requiring coordination between operating departments and outside agencies; assists staff with difficult, complex, or atypical inspections and investigations

· Review reports prepared by staff for completeness of information and appropriateness of action taken in the IRIS system

· Assists in the development and implementation of policies and procedures to improve unit efficiency

· Coordinates the confiscation of illegal merchandise and the shut-down of businesses with local law enforcement agencies

· Reviews enforcement action issued by investigators for correctness and adherence to standards

· Serves as a liaison to various municipal, state, and federal agencies on business licensing, consumer fraud or deception, public vehicles, and other issues as needed

· Instructs and trains staff in all aspects of business compliance, as well as investigative methods and procedures

· Prepares monthly program activity reports and related work reports for management review

· Monitors and evaluates work performance of subordinate staff and prepares performance appraisals; has a significant say in an employee’s hiring, advancement, promotion, etc.

· Attends disciplinary meetings with staff; initiates and enforces disciplinary actions as required; responds to and resolves work-related conflicts or problems with staff; enforces personnel rules

Additional duties may be required for this position

Location: 2350 W. Ogden Ave, FL 2

Days: Sunday – Wednesday

Hours: 2:15PM to 12:00AM

THIS POSITION IS IN THE CAREER SERVICE

Qualifications:

MINIMUM QUALIFICATIONS

· Graduation from an accredited college or university with an Associate's degree, or 60 hours, of college credit in Criminal Justice, Law Enforcement, or a directly related field, plus three years of investigative work experience; OR five years of investigative work experience; or an equivalent combination of education, training, and experience

·

Licensure, Certification, or Other Qualifications

• A valid State of Illinois driver's license is required

• Must have the permanent use of an automobile that is properly insured, including a clause

specifically insuring the City of Chicago from accident liability

Preference will be given to candidates possessing the following:

• Proficiency with MS Office

• Previous experience customer facing customer service.

• Previous experience generating reports.

· Fluency (read, write, and speak) in any language other than English

For Information on our employee benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state, and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview or employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here. (https://www.chicago.gov/city/en/depts/dhr/provdrs/emp.html)

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor