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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12200769 Position at Franklin Energy

COMPANY Summary

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry\'s top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States, with warehouses on both coasts. The organization\'s integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization\'s most \"precious resources\" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

Position Summary

We are seeking a passionate, mission driven professional who can lead building performance standards, practices and training for residential programs across the US. This role will split time between supporting Snugg Pro users and serving as an expert in building energy performance for the company. This dynamic role involves providing best-in-class support to customers, leading energy audits, and collaborating with various teams to market and expand Snugg Pro\'s presence. The ideal candidate will have a strong background in building science and energy efficiency, with an ability to train and support others in their use of energy modeling tools. Snugg Pro, an energy modelling platform, is used by internal and external users. This position will assist in the design and delivery of next generation whole-home programs and support the central engineering team with building science principles and energy modeling best practices.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Oversee onboarding and training for Snugg Pro contractors and energy auditors
• Provide technical support to Snugg Pro users, troubleshooting energy models and guide energy auditing practices
• Lead or support in-home energy audits and assessments, utilizing industry knowledge and tools.
• Collaborate with sales and marketing teams to promote Snugg Pro by highlighting key features and communicating value propositions
• Work closely with the Program Success Manager, Product Manager, and technical support to ensure seamless contractor support and drive platform improvements
• Manage contractor success tracking, reporting, and communication
• Serve as an expert on building energy performance, providing guidance and support to both customers and company teams
• Train and mentor team members on building science, energy modeling, and Snugg Pro usage
• Manage contractor success tracking and reporting
• Collaborate with sales and marketing to expand direct-to-contractor use of Snugg Pro by highlighting key features, tracking success metrics and communicating value propositions to the market
• Collaborate with Product Manager and Pro ram Success Manager to identify platform improvements that increase value and quality of life for contractors and energy auditors
• Monitor building performance codes and standards to develop best practices for
• Serve as an expert on building energy performance, providing guidance and support to both customers and internal teams

Position Requirements

Education and Experience

• Mechanical Engineering degree (preferred) or 5 years of relevant experience
• BPI Analyst or similar building science knowledge
• Significant experience performing in-home energy audits including blower door testing, thermal imaging, and problem solving
• Extensive knowledge with heat loss calculations and energy modeling
• Ideally experienced in Snugg Pro or OptiMiser
• Acumen for technical troubleshooting and self-learning
• Experience with technical support, Intercom or similar, and Slack
• Proficient in technical writing and general computer skills

Required Skills, Knowledge and Abilities

• Excellent written and verbal communication skills
• Excellent teamwork skills
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver\'s license

Travel Requirements

Willingness to travel