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Accenture ^IMS Cobalt Audio/Video, Cabling, and Digital Signage Technician - 5592469 in Chicago, Illinois

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flexemployees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

We are seeking a detail-oriented and technically skilled Audio/Video, Cabling, and Digital Signage Technician to join our team. This role involves the installation, maintenance, and troubleshooting of audiovisual systems, cabling infrastructure, and digital signage solutions in various settings such as corporate offices, conference rooms, retail environments, and public spaces.Key Responsibilities:Audio/Video Systems Installation and Maintenance:

  • Install, configure, and maintain audio and video systems, including projectors, displays, microphones, speakers, and other AV equipment.

  • Conduct system testing and troubleshooting to ensure optimal performance and resolve issues promptly.

  • Assist in the design and setup of AV systems based on project requirements.

  • Configure and integrate AV systems with network devices and control systems (e.g., Crestron, Extron).

Cabling Infrastructure:

  • Install and manage structured cabling systems (Cat5, Cat6, fiber optics) to support AV, networking, and digital signage systems.

  • Ensure proper labeling, organization, and documentation of cabling.

  • Perform cable terminations and test cabling systems to confirm proper functionality.

  • Troubleshoot and resolve cabling issues related to signal interference or malfunction.

Digital Signage Installation and Configuration:

  • Set up and deploy digital signage displays and related software, including screen setups, media players, and network configurations.

  • Configure content management systems (CMS) and support the loading of media for digital signage displays.

  • Monitor and maintain signage systems to ensure continuous operation and content display.

  • Troubleshoot and resolve any technical issues related to the digital signage network or individual displays.

Client Interaction and Support:

  • Work closely with clients to understand their AV and digital signage needs and recommend appropriate solutions.

  • Provide on-site training and technical support to clients on how to use and maintain AV systems and digital signage platforms.

  • Assist clients with system upgrades, replacements, and repairs when necessary.

Project Documentation and Reporting:

  • Document all installations, configurations, and troubleshooting activities.

  • Maintain accurate records of all AV and digital signage systems, including serial numbers, warranties, and service history.

  • Prepare and submit reports to management on job status, project milestones, and completion.

Quality Control and Compliance:

  • Ensure installations and system configurations adhere to industry standards and safety regulations.

  • Conduct periodic audits of systems to ensure functionality and performance.

  • Perform system calibration and ensure compliance with audiovisual and signage specifications.

Technical Skills:

  • Strong knowledge of AV equipment (displays, projectors, speakers, microphones, etc.) and their integration.

  • Experience with structured cabling installation (Cat5, Cat6, fiber).

  • Working knowledge of digital signage systems, CMS, and media player setups.

  • Familiarity with control systems (e.g., Crestron, AMX) is a plus.

  • Basic understanding of networking concepts, IP-based devices, and configuration.

Soft Skills:

  • Excellent troubleshooting and problem-solving skills.

  • Ability to work independently and in a team environment.

  • Strong communication skills, with the ability to explain technical concepts to non-technical clients.

  • Attention to detail and a commitment to delivering high-quality work.

Work Environment:

  • Ability to work in a variety of environments, including offices, retail spaces, educational facilities, and public venues.

Basic Qualifications:

  • Minimum 1 year of work experience.

  • Experience with Hardware Troubleshooting

Preferred Qualifications:

  • Experience with installation, maintenance, and troubleshooting of audiovisual systems, cabling infrastructure, and digital signage solutions in various settings

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Hourly Salary Range

California $38.48 to $48.58

Colorado $38.48 to $48.58

District of Columbia $38.48 to $48.58

Illinois $38.48 to $48.58

Minnesota $38.48 to $48.58

Maryland $38.48 to $48.58

New York $38.48 to $48.58

Washington $38.48 to $48.58

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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