Easter Seals Jobs

An acoustic solutions designer and distributor is looking to add a Design Coordinator/Account Manager to their team!

Job Description:

The Design Coordinator/Account Manager is a liaison between regional representatives and internal teams and delivers an exceptional customer experience from project conception through post-installation.

Project Tracking / Facilitation / Project Management:

• Fields inquiries relating to the physical and technical aspects of products

• Coordinates with internal teams to find solutions for unique products or installations

• Receives, processes, and manages multiple incoming orders with unique requirements and timelines

• Creates and maintains strong relationships with customers, sales reps, and designers

• Creates, runs, and analyzes sales and pipeline reports

• Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget

• Analyzes initial project requirements

• Updates internal databases as project status changes

Coordination with Internal Teams:

• Continues to communicate directly with designers and engineers after project handoff

• Follows up on status of samples and drawings completed during quotation phase

• Works with Architectural Project Managers to establish large project timelines and phasing

• Attends weekly meetings with Production and Engineering to review time sensitive projects

Communications with Clients and Representatives:

• Leads project intake meetings and communicates next steps and timelines with clients

• Provides subject matter expertise on product designs, as needed

• Updates customers on shop drawing status and requests additional information, as needed

• Communicates tracking information to customers

• Provides support to assigned reps

• Sends bi-monthly project reports to reps

Sales Support:

• Participate in showroom tours and events as needed

Qualifications:

• Bachelor's Degree within Design or Architecture

• Minimum 2+ years of work

• Ability to coordinate projects between multiple departments

• Able to work in a fast-paced environment

• Knowledge of the design process

• Excellent communication, customer service, and multi-tasking abilities

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.