Easter Seals Jobs

Description:

Principal role is managing incidents as part of the Incident Management team in Wealth Management. Provides guidance to others and where necessary, will consult with Wealth Management and the Incident Management Manager(s) as a liaison with Executives. Solves complex issues and works independently. May lead projects and/or have accountability for on-going activities or objectives.

Qualifications:

8+ years of related experience in Business Continuity, Disaster Recovery, Incident Management, Risk, or Controls.

Strong knowledge of crisis management, disaster, and business recovery

and continuity management Strong knowledge of Wealth Management products and services, including Trust, Investment, Banking, or Brokerage.

Deep understanding of risk management practices including cyber

security and how they apply in Financial Services organizations

including the impact of regulation on operational resiliency matters

Experience supporting the implementation of projects and working with

cross-functional teams Working knowledge of technologies relevant to

responsibilities Strong understanding of data analytics and related

tools including Power BI Strong collaboration, communication and

presentation skills Ability to drive to execution Applies knowledge

of key business drivers and the factors that maximize department

performance

Tasks & Responsibilities:

• Strong knowledge of incident management, operational resiliency, business continuity and disaster recovery activities, providing leadership and

  experience to resolve incidents in a timely manner.

• Strong knowledge in incident management tools and systems.

• Ability to work under pressure and effectively prioritize and manage multiple incidents.

• Experience in establishing incident management playbooks, procedures, and best practices to ensure efficient and effective incident resolution.

• Experience in coordinating and consulting with cross-functional teams, including IT, operations, risk, functional groups, other BU’s, and client

  services to establish clear lines of communication and collaboration during incidents.

• Experience in developing and executing testing scenarios, tabletop exercises to ensure completeness and effectiveness of playbooks and

  procedures.

• Ability to analyze incident data and trends to identify root causes, recurring issues and develop strategies/opportunities for preventing future

  incidents.

Skills:

Incident management, project management, agile, pmp, stakeholder management, project plan, project coordination

Top Skills Details:

Incident management, project management

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.