Job Information
Transdev ADA Eligibility Specialist in Chicago, Illinois
The ADA Eligibility Specialist is responsible for reviewing ADA paratransit application documents and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The ADA Eligibility Specialist is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the client.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determines final eligibility based upon the interview, functional assessment and any other relevant supplemental information
Conduct in-person interviews to assess mobility capabilities and consider supplemental information provided
Determine what functional assessments the applicant will be required to undergo
Provide written eligibility determination documentation to th elient within ADA required and contracted time frame
Reads and interprets ADA paratransit professional verification forms
Review interview results, folloiwng up on assessments and professional verification, as needed
Provide further written documentation to the client upon request
Assist the leadership team in identifying process improvement opportunities
Conduct functional physical and/or cognitive assessment with applicants that may include: Physical Functional Assessments using an outdoor course, FACTS, MMSE, and TUG assessments
Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
Complete required forms for eligibility letter generation
Participate in staff meetings with leadership and the entire team
Participate in continuing education as needed
Participate in initial and ongoing training as required by Transdev and client
Complete all necessary reports, paperwork and maintain applicant tracking logs and reports for Transdev and client
Build rapport and communicate effectively with Transdev and client personnel, including administrators, management, support staff and applicant while providing high quality customer service
Participate in the appeals process, upon request
Maintain a positive attitude when interacting with individuals, support staff and caregivers
Work with management and the client to follow through on service issues, troubleshooting problems, concerns, complaints and training
Job Type: Full-time
Salary: Up to $59,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule: Monday to Friday
Work setting: In-person at 175 W Jackson Blvd, Chicago, IL 60604
Requirements:
A Bachelors degree and resume is required for consideration. We are looking for people with experience working with people with disabilities and/or a dedication to working in social service. Strong writing and typing abilities are essential. Fluency in other languages is appreciated.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. https://www.transdevna.com/" target="_blank">www.transdevna.com The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm" target="_blank">http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
https://transdevna.com/
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Professional & Corporate
Job Type: Full Time
Req ID: 3338
Pay Group: VDD
Cost Center: 233
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
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