Job Information
Meta Account Manager, Mid-Market, E-commerce in Chicago, Illinois
Summary:
The Account Management team is a sales team that is part of Meta’s Small and Medium Business Group. This team is focused on helping small and medium sized businesses grow by optimizing their advertising across Meta’s family of apps and services. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta through consultation, education, sales, and support. Ideal candidates will drive marketing strategy and display a willingness to execute the tactics.
Required Skills:
Account Manager, Mid-Market, E-commerce Responsibilities:
Demonstrate a commitment to consultative sales in service of client goals
Become an expert in Meta’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
Provide dedicated account management to strategic advertising clients and agencies
Have a fundamental understanding of vertical(s)/market(s) industry and client’s business model
Develop and implement programs to improve the client/agency experience
Troubleshoot and resolve issues in a timely manner
Identify opportunities to improve ad products and the customer experience
Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Work on initiatives with limited and defined scope.
Build proficiency and working knowledge of Meta measurement solutions.
Build and continue to refine your point of view on Meta products through regular self-education and discovery
Prioritize book of business based on understanding of client needs
Minimum Qualifications:
Minimum Qualifications:
BA/BS degree or Meta Social Media Marketing Professional Certification
4+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting.
Proven communication and presentation skills.
Experience cultivating sales skills and client relationships.
Proven experience of finding solutions to complex issues, embracing ambiguity and driving impact
Preferred Qualifications:
Preferred Qualifications:
Experience influencing C-level executives to build effective and impactful relationships.
Experience managing time-sensitive projects through to completion while balancing evolving priorities and a diverse range of stakeholders
Experience working with or in support of diverse communities
Public Compensation:
$85,000/year to $126,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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