Job Information
Chesapeake Regional Healthcare Appointment Scheduler in Chesapeake, Virginia
Major Job Functions:
Schedule MRI, CT, Ultrasound and X-Ray exams according to scheduling guidelines and pre-screening procedures to assure patient safety and readiness for the scanning process via phone calls and faxes.
Review all scheduled patient appointments to ensure they are scheduled correctly, the correct time allotted and the correct scanner chosen.
Accurately input correct patient registration information.
Review and call patients from the “To Be Scheduled” file on an ongoing basis to ensure optimum usage of all modalities.
Monitor faxed appointment requests on an ongoing basis, enter into RIS scheduling and contact the appropriate source to complete the appointment scheduling process.
Monitor all modality schedules on an ongoing basis and fill all openings in an efficient manner to ensure maximum scanner usage and maintain patient flow.
Assist with incoming phone calls as necessary and transfer appropriately.
Coordinate patient transportation when necessary.
Ensure all pertinent previous exams, studies, films and reports are present prior to or at the time of the scheduled exam.
Qualifications:
High School Diploma
Previous healthcare experience preferred, with courses in medical terminology preferred
Ability to operate a copier, FAX machine, and computer
You must have excellent organizational, communication and interpersonal skills.
Ability to set priorities and manage varying workload
