Job Information
Supermarkets of Cherry Hill, Inc. Store Detective in Cherry Hill, New Jersey
Our store detectives are here to deliver a great customer experience while providing a safe environment, and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance. Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:• Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink. • Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets. • Represent the Company in criminal actions as result of apprehensions made. • Participate in special investigations when assigned. • Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist. • Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations. • Coordinate own activities and functions to obtain maximum productivity and efficiency. • Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior. • Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs. • Maintain the security of auxiliary doors and entrances. • Maintain good communications with Associates and Store Management throughout the Company. • Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action. • Understand operation of cash register and follow all cash handling procedures. • Greet all customers and provide them with prompt, courteous service and assistance. • Be knowledgeable about location of items in store. • Understand and adhere to Company shrink guidelines as relates to store operations. • Maintain a clean, neat, organized and safe work/shopping environment. • Observe store rules and Company policies. • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements. • Observe shift operating hours at all times as scheduled or assigned by the store manager. • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations. • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products. • Perform all duties in accordance with safety policies and procedures. • Assist in training personnel when required. • Complete all applicable training programs. • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day. • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). • Maintain punctual and regular attendance. • Work overtime as assigned. • Work cooperatively with others. • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines. • Perform other duties as assigned.Ravitz Family Markets is proud to be an Inclusive Employer.