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ICON Clinical Research Learning & Development Coordinator in Chennai, India

Coordinate instructor-led (ILT) training courses including but not limited to:

Prepare course materials in appropriate manner

Prepare name tags/cards, when necessary

Schedule courses

Enter training event information into iLearn

Issuing alerts to affected departments regarding impending training events

Schedule and preparing training/meeting rooms including ordering equipment, stationery supplies, food supplies and setting up the rooms, etc.; liaising with IT and Administration departments as necessary

Communicate event details to training facilitator(s), instructor(s), department management, other departments such as IT and Administration as necessary

Provide support during training events as needed including ordering additional supplies, handling issues during events, etc.

Ensure training/meeting room cleanup and gathering surplus materials upon end of training event as needed

Issue and compile results from course evaluation forms, when requested

Maintain training room calendars, where appropriate

This includes support for ILT events conducted by external vendors to the extent necessary for the event.

Provide administrative support for iLearn electronic documentation of training including but not limited to:

Scheduling ILT events in iLearn

Assisting facilitator(s) with managing registrants to ILT events

Producing roster reports for facilitator(s) and non-ICON UNIVERSITY instructors as necessary

Entering completion status into iLearn for ILT events

Maintain ILT training event schedule/calendar

Provide available course materials for self-paced learning events to ICON staff as necessary (e.g., books, videos).

Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training history; registrations, learning plan when requested) and provision of scanned or actual paper files, when necessary. This may include assisting in procuring updated CVs from departments responsible for maintaining CVs, when necessary.

Coordinate ICON UNIVERSITY new hire departmental induction activities for new ICON UNIVERSITY employees.

Maintain regular contact with ICON UNIVERSITY team, customers and suppliers to ensure information is effectively communicated.

Inform Manager/senior ICON UNIVERSITY management of department and training issues, project status including activities and timelines, etc.

Maintain ICON UNIVERSITY eRooms and MyICON page, where assigned.

Complete departmental projects as assigned in accordance with instructions and specified timelines.

Maintain departmental files

Coordinate the procurement, distribution, return and tracking of reference materials including library materials. This includes maintaining published library lending list.

Assist with new hire orientation activities for new ICON employees.

Maintain paper training record files, as necessary.

Generate and distribute monthly department status reports, including metrics reports.

Perform additional activities and responsibilities related to the job role and support of ICON UNIVERSITY activities as assigned.

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