Job Information
ICON Clinical Research Learning & Development Coordinator in Chennai, India
Coordinate instructor-led (ILT) training courses including but not limited to:
Prepare course materials in appropriate manner
Prepare name tags/cards, when necessary
Schedule courses
Enter training event information into iLearn
Issuing alerts to affected departments regarding impending training events
Schedule and preparing training/meeting rooms including ordering equipment, stationery supplies, food supplies and setting up the rooms, etc.; liaising with IT and Administration departments as necessary
Communicate event details to training facilitator(s), instructor(s), department management, other departments such as IT and Administration as necessary
Provide support during training events as needed including ordering additional supplies, handling issues during events, etc.
Ensure training/meeting room cleanup and gathering surplus materials upon end of training event as needed
Issue and compile results from course evaluation forms, when requested
Maintain training room calendars, where appropriate
This includes support for ILT events conducted by external vendors to the extent necessary for the event.
Provide administrative support for iLearn electronic documentation of training including but not limited to:
Scheduling ILT events in iLearn
Assisting facilitator(s) with managing registrants to ILT events
Producing roster reports for facilitator(s) and non-ICON UNIVERSITY instructors as necessary
Entering completion status into iLearn for ILT events
Maintain ILT training event schedule/calendar
Provide available course materials for self-paced learning events to ICON staff as necessary (e.g., books, videos).
Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training history; registrations, learning plan when requested) and provision of scanned or actual paper files, when necessary. This may include assisting in procuring updated CVs from departments responsible for maintaining CVs, when necessary.
Coordinate ICON UNIVERSITY new hire departmental induction activities for new ICON UNIVERSITY employees.
Maintain regular contact with ICON UNIVERSITY team, customers and suppliers to ensure information is effectively communicated.
Inform Manager/senior ICON UNIVERSITY management of department and training issues, project status including activities and timelines, etc.
Maintain ICON UNIVERSITY eRooms and MyICON page, where assigned.
Complete departmental projects as assigned in accordance with instructions and specified timelines.
Maintain departmental files
Coordinate the procurement, distribution, return and tracking of reference materials including library materials. This includes maintaining published library lending list.
Assist with new hire orientation activities for new ICON employees.
Maintain paper training record files, as necessary.
Generate and distribute monthly department status reports, including metrics reports.
Perform additional activities and responsibilities related to the job role and support of ICON UNIVERSITY activities as assigned.
ICON Clinical Research
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