Easter Seals Jobs

Associate Customer Sales & Support Center Back Office engineer IND

Job Description

Associate Customer Sales & Support Center (CSSC) Back Office Engineer

Chennai (Onsite work arrangement)

Are you passionate about provide technical support to customers? Are you eager * * to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition?

What is the Job all about?

Grundfos is seeking for an Associate Customer Sales & Support Center (CSSC) Back Office Engineer to contribute to a thriving CSSC back-office team in India and provide support to the sales force in terms of applications, project sales, system solutions, documentation, calculations, product maintenance, etc.

You will provide support to the sales force in terms of applications, project sales, system solutions, documentation, calculations, product maintenance, etc. You will also process orders for projects and pumps. Lastly, you will provide sales support in term of customer visit, technical training, etc.

Your main responsibilities:

• To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc. To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc.

• To calculate GRP and sales prices of non-standard as well as out-of-price list material, provide project quotation and SOR and other required documents for orders.

• To respond customers inquires and give a brief explanation of the technical problem, alternatively proceed to the person(s) concerned for assistance.

• To process special orders and inquiries in coordination with the supplier.

• To support the sales force by handling of tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.

• To assist and coordinate in the technical training for internal staff.

• To provide technical assistance to the service administration.

• To communicate with the respective product segment or other suppliers, where local problem solving is not available.

• Support with ad hoc tasks defined by the Manager

Your background:

• Bachelor’s degree in mechanical engineering

• At least 3-4 years of experience in customer sales and support for relevant pumps industry

• Excellent command of English Language (oral and written)

• Experienced with pumps or control panels maintenance or consultancy or sales works.

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided bysix core values (https://www.grundfos.com/about-us/our-purpose-and-values) .

• Development opportunities in an international environment

• People- and value-focused organization culture

• Social- team and sport events

• Training opportunities

Do you want to learn more?

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us onLinkedIn (http://linkedin.com/company/grundfos) orYoutube (http://youtube.com/user/grundfos) , and to get to know some of your future colleagues and why they love working at Grundfos, check outMeet our people (https://www.grundfos.com/careers/meet-our-people)

We look forward to hearing from you.

Information at a Glance

Job Details

Application deadline:

Workplace: Onsite Position

Job Location: Chennai, Tamil Nādu, India

Contract Type: Full-Time

Employment Type: Regular