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Eaton Corporation Application Engineer in Chennai, India

What you’ll do:

It is primarily intended to bring a high degree of engineering and application knowledge to the Sales & Application team by handling all inside Sales activities relating to Eaton Crouse-Hinds products and to manage the engineering jobs to the highest level of Customer satisfaction by meeting / exceeding the company’s objectives along with the focus on Local Assembly.

• Provide guidance and direction to direct reports, including setting performance goals and monitoring performance.

• Ownership of activities to support the goals and objectives of the organization.

• Selects, develops, trains and supervises team members.

• Working with Manufacturing, Operations and Quality departments, reviews and monitors quality and process improvement.

• Prioritize the activities of a multi-functional team in the areas of specification review, product selection, commercial strategy, cost/price development and proposal generation.

• Deliver with accuracy of the proposed techno-commercial solutions and engineering drawings.

• Manage incoming inquiries by self, maintaining close communication with our Sales / Customer to ensure the best offer to meet the customer requirement and order win ratio.

• Evaluate customer drawings and specifications to determine our scope of supply, detailing cost impacts of complying with the Sales team wherever necessary.

• Liaison with factories for inquiries that cannot be satisfied with standard catalogue / local assembly items and select special adaptations of products to meet customer requirements.

• Liaison with the our Sales / Customer to resolve any discrepancies with regard to technical or contractual requirements.

• Continuously engage to develop standardized solutions to avoid repeat jobs.

• Develop the talent & skill set of the team both technically & commercially.

• Technical / Commercial Contract Review of Purchase Orders with necessary instruction leaflet for customer service team for order processing.

• To achieve on time order entry & order processing.

• Liaising with other Cooper Crouse-Hinds Sales Offices and manufacturing facilities as required.

• Coordinate with various factories for the quote, and engineering drawings.

• Ensure proper communication to achieve maximum customer satisfaction and to improve the margin.

• Coordinate with local assembly team to iron out all technical clarification and ensure a smooth execution of the orders.

Qualifications:

• Bachelor degree in Electrical engineering with 7 and more years’ experience in similar role offering solutions in to Oil & Gas customers

Skills:

• Ex Lighting and Ex panel boards in NEC & IEC

• SAP, CAD, Dialux, MS Office and Windows

• Results driven with absolute determination and motivation.

• Highly organized, with attention to detail

• A network of contacts and relationships in the Oil & Gas Industry

• The academic ability to successfully carry out the role with a broad understanding of sales processes and strategies

• Approachable and able to communicate at all levels in an effective and clear manner

• Commitment to excellence in customer service and satisfaction

• Willing to travel extensively to cover Vast Region.

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