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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Advisor, Systems Engineering

Systems Engineer , Advisor I

The primary purpose of the Systems Engineer is to provide senior-level CICS/TS technical support (installation, implementation, administration, and maintenance) for all Fiserv IBM mainframe-based CICS/TS solutions supporting Fiserv’s Issuing, Acquiring, and Payments clients globally.   This support includes working and supporting internal and external clients using IBM’s CICS/TS solutions and work with other mainframe-based technical teams in a high availability and global environment.

Responsibilities:

• Responsible for the installation, implementation, performance, testing and integrity of a large IBM CICS/TS implementation

• Work with Development, Operations, and other technical teams on new and existing CICS/TS project implementations

• Maintain CICS/TS system options for optimum performance and availability

• Assist with the development and maintenance of CICS/TS standards and roadmaps

• Ability to provide global on-call support

• Work with internal and external clients in implementing CICS/TS solutions

• Supporting and participating in Disaster Recovery exercises

• Providing dump analysis and problem determination of root causes related to system problems and outages including storage violations

• Working with computer operations to quickly resolve incidents and automate operational processes such as IPLs, Cold Starts, and dump processing

• Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components

• Administration using IBM and Independent Software Vendor products

• Experience with CICSPlex System Manager (CPSM) is a plus

• Previous experience with Vision Plus or IBM MQ is desirable  

Minimum Requirements:

• At least 10 years hands-on experience supporting CICS/TS in large IBM z/OS Mainframe environment

• In depth working knowledge of IBM Assembler and REXX required

• Experience with mainframe software installation, maintenance and support

• Four-year college degree in Computer Science/Management or equivalent educational/work experience

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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