Easter Seals Jobs

EOVS is currently seeking a Technology & Systems Project Manager to oversee the Electronic Medical Health Record (EMR) implementation project and other software applications. The Technology & Systems Program Manager will lead and coordinate the organizational change management activities for the software applications at the facility as well as implement developed facility-wide plans to manage change, communication, and expectations during the project lifecycle from initiation, planning, execution, scope management, and performance monitoring. The incumbent will report to the Deputy Superintendent and collaborate with the EOVS Department of Homes and Housing Chief Transformation Officer to ensure the complete implementation of the transformational process. The Technology & Systems Project Manager will play a pivotal role in driving organizational transformation, change management, technical readiness, and effective communication. The primary work location for this role will be 100 Summit Ave, Chelsea, Massachusetts 02150. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This opportunity is a full on-site schedule of reporting. After-hours support may be required as needed and authorized. Intermittent travel may be required based on operational needs. Duties and Responsibilities: Oversee and report on the progress within each stage of implementation, development, and operational activities of the Electronic Medical Health Record (EMR) solution. Lead and coordinate organizational change management activities for software applications, notably the EMR implementation. Recommend, in collaboration with the Project Leadership Team, implementation timelines to include system testing, key training dates, and go-live readiness. Develop and implement facility-wide plans for change management, communication, and expectation management throughout the project lifecycle. Ability to implement, develop, troubleshoot, and provide ongoing learning for the EMR. Collaborate with EOVS IT Management, Homes, and Housing Chief Transformation Officer, EOTSS, and vendors to implement recommended change management strategies. Analyze and optimize workflows and deliverables in coordination with the facility project team, fostering a culture of change that ensures full utilization of the EMR and other software applications. Ensure technical readiness in all project phases, with accurate reporting to project governance and stakeholder coordination. Track and coordinate project requests and deliverables, manage facility resources, and schedule facility project team meetings. Monitor and assess the impact of change on employees, collaborating with the project management team to develop necessary management plans. Identify usability shortfalls in the EMR through testing, workflow analysis, and user feedback, offering recommendations for improvement. Create implementation strategies to ensure staff across all levels embrace and sustain workflow changes. Cultivate and train staff with varying technological skill levels to ensure successful adoption of new processes and protocols. Communicate information and strategies effectively in an environment with split shifts and limited communication mechanisms. Manage competing priorities and unanticipated obstacles, pivoting the team\'s focus as needed. Determine internal priorities, deadlines, and goals for assigned veterans home project teams. Preferred Knowledge, Skills, and Abilities: Five (5) years of experience in technical project management, specifically with electronic medical record implementation. Three (3) years of experience working within healthcare operations, with clinical experience preferred. Experience in ethically maintaining the confidentiality of sensitive information or discussions. Strong operational and project management skills. Demonstrated knowledge and experience with process improvement methodologies