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Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Change Management Analyst plans and monitors smaller scale change management projects and directs specific portions of larger scale projects with limited supervision.

Primary Responsibilities

• Recommends and develops strategies for implementing appropriate internal changes or responding to external changes

• Preforms system design and programming, network planning, budget planning, database management and computer operations

• Works with subject matter experts to gain a clear understanding of how change will impact current processes and outputs

• Creates and monitors actionable deliverables for project teams

• Completes impact analysis of proposed changes through documentation of current processes and proposed solutions

• Manages a backlog of operational changes and prioritizes effects

• Informs identified stakeholders of upcoming changes

• May lead functional teams or projects, while providing guidance to less experienced associates

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor’s degree in a related field and five(5) years of related work experience

• OR High School Diploma or GED and nine (9) years of related work experience

Skills and Competencies

• Advanced analytical/problem-solving capabilities

• Demonstrated problem-solving skills and excellent customer service and interpersonal skill

• Possesses in-depth knowledge of each line of business in order to anticipate necessary changes in software applications and systems

• Solid understanding of applicable systems

• Strong verbal, written communication, and organizational skills

• Strong work ethic and self-motivation, with ability to multi-task

• Supervise and lead the IT service management team, including Change Management and Incident and Problem Management Event Specialists.

• Develop and implement IT service management strategies, policies, and procedures to improve service delivery and efficiency.

• Monitor and report on key performance indicators (KPIs) to assess the effectiveness of IT service management process.

• Collaborate with other IT departments to ensure seamless integration of service management processes with overall IT operations.

• Foster a culture of continuous improvement, encouraging team members to identify and implement process enhancements.

Monday to Friday, 7:00 to 4:00 CST

This position is currently offsite in Birmingham AL, Nashville TN, Atlanta GA, or Charlotte NC and associates will work from their home primarily. They may be expected to go on site for meetings or other events as needed.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$92,957.70 USD

Median:

$121,910.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.