Job Information
General Motors HRLR Site Lead - CCA (Customer Care & Aftersales) in Charlotte, North Carolina
Job Description
Work Arrangement
This role is categorized as onsite. This means the successful candidate is expected to report to the Charlotte facility on a full-time basis.
The Role
General Motors is looking for Human Resources (HR) and Labor Relations (LR) professionals who are excited to help lead in the HR space. As a HRLR Site Lead, you will be responsible for delivery of HR and LR services at our Charlotte Customer Care & Aftersales (CCA) site located in North Carolina which employs a combined total of approximately 125 people.
In addition to providing daily support on HR and LR activities, you will provide leadership and direction that supports our General Motors’ mission, culture, and objectives. You will work strategically with assigned functional business leaders to improve working relationships, build engagement, increase output, and attract and retain talent. You will also have responsibility for some site Safety related activities.
This is a great role for someone who is interested in becoming an exceptional HR/LR Leader and for someone who has a desire to make a lasting impact on an organization.
What You'll Do
Partner with the Plant Manager in driving GM culture, promoting positive employee experiences and improving employee engagement
Promote a positive working relationship with the union through consistent application of local and national agreements
Negotiate and implement local and national agreements
Participate in Joint Leadership Meetings and activities
Ensure adherence to the Grievance Procedure
Provide HR leadership for the site (i.e. talent planning, performance management, compensation planning, recruiting and selection, etc.)
Ensure compliance to policy and support investigations of employee concerns
Manage hourly, contract and salaried employment administration
Facilitate training on HR policies, HR/LR procedures and contractual agreements including the UAW Local and National agreements
Champion assigned Workplace Safety System Elements and administration of local safety related items
Support People Involvement and implementation of our Global Manufacturing System (GMS)
Core HR:
Champion projects that support key HR & Center of Expertise (COE) objectives in function and country.
Partner with Site Leadership and People Leaders in driving GM culture, promoting positive employee experiences, and improving employee engagement
Participate in regular HRM and Talent Forum discussions with Site Leadership
Partner with COE to ensure that local policies, procedures, legislations, collective agreements, and regulations are administered appropriately in accordance with country and functional direction
Cascade company-wide communications and announcements. Provide complex-wide communications on HR/LR initiatives, process changes, and improvements that impact all employees.
Ensure appropriate support to the business in regard Human Capital Plans implementation.
Support enterprise-initiatives, including Talent Spotting, Workplace of Choice, Diversity, Equity, and Inclusion, and compensation programs.
Support processes on employee life cycle from hire to exit.
Function as escalation point of contact for uncommon or exceptional employee issues.
Partner with Legal and Government to maintain in-depth knowledge of employment requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with legal departments as needed/required.
Identify areas of opportunity for continuous improvement and partner with COEs to build effective working relationships and provide constructive field perspective to influence common processes and procedures.
Leadership Coaching: Identifies individual leadership coaching needs and performs necessary coaching to Leaders.
Labor:
Manage positive working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies and agreements concerning wages, hours and working conditions, including investigating, answering, and settling grievances, problem-resolution, implementation of strategic initiatives and lead in negotiations where required / applicable.
Support the facilitation of training to the workforce.
Support Global Manufacturing System Team on People Involvement pillar (GMS) and Workplace Safety System Implementation.
Additional Job Description
Your Skills & Abilities (Required Qualifications)
Bachelor’s degree in HR, LR, Business, related field OR at least 4 years equivalent experience
Minimum 3 years of experience providing HR and/or LR support to an organization
Experience working in a union environment, negotiating, and resolving conflicts
What can give you a competitive edge (Preferred Qualifications)
Bachelor's and/or Master’s degree in HR, LR, business or related field
Understanding of Health and Safety practices and requirements
Experience in Warehouse, Manufacturing, Operation or Distribution
Organized, able to work independently, meet deadlines and thrive in an ambiguous environment
Highly proficient analytical and project management skills
Strong Interpersonal Skills
Excellent written and verbal communications skills
Proficiency in Word, Excel, PowerPoint, and HR applications (e.g. Workday, etc.)
Ability to maintain confidentiality regarding HR/LR matters
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
Our Company (https://search-careers.gm.com/en/working-at-gm/)
Our Culture
How we hire (https://search-careers.gm.com/en/how-we-hire/)
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global location s
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
General Motors
-
- General Motors Jobs