Easter Seals Jobs

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in the Wood & Furniture Manufacturing industry, based in Charlotte, North Carolina. As a Help Desk Analyst, you will be tasked with maintaining our hardware and software systems, providing support to users, and managing incident resolutions.

Responsibilities:

• Install, configure, and maintain hardware and software systems.

• Provide support and troubleshooting for all company hardware and software.

• Configure and deploy hardware to new users and upgrade existing equipment when necessary.

• Perform laptop imaging and setup for new and existing employees.

• Manage Desktop Support incident queue, completing or assigning tickets as necessary.

• Provide encryption keys to users as required.

• Install and configure desktop software.

• Recommend equipment purchases as needed.

• Perform asset management tasks as required.

• Perform necessary Windows updates. Requirements • Proficiency in Android Development

• Expertise in Cisco Technologies

• Familiarity with Citrix Technologies

• Experience with Database management

• Knowledge of EO/IR systems

• Proficiency in Active Directory

• Experience with Apple Devices

• Understanding of Computer Hardware

• Skills in Configuration Management

• Experience in managing Deployments

• Bachelor's degree in Computer Science, Information Technology, or a related field

• Excellent problem-solving abilities and a customer service orientation

• Strong communication skills to effectively collaborate with internal teams and interact with customers

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

• Familiarity with the wood and furniture manufacturing industry is a plus

• Willingness to continue learning and improving technical skills

• Strong attention to detail and organizational skills

• Ability to work independently and as part of a team. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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