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Truist Governance & Controls Office (GCO) Workforce, Planning and Engagement Enablement Manager in Charlotte, North Carolina

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for leading the design, development and roll-out of strategies, readiness, training, supporting tools and resources necessary for Governance & Controls Office (GCO) teammates and leaders to successfully and consistently execute their roles and responsibilities. This includes workforce readiness, change management initiatives, skills assessment and enhancement, strategic workforce planning remediation and ongoing GCO role / archetype design. This role is directly responsible for the intake, prioritization, and overall capacity management for the GCO and ensuring alignment with the Enterprise strategic priorities. This role partners with the Learning and Career Consultant, Human Capital Enablement Partner, Talent Managers, Strategic Workforce Planning Consultants and business leaders in outlining and developing GCO training plans, accreditation programs, early career strategies, necessary content for skills development and plans to address staffing gaps. May directly or indirectly manage others to support the work.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Maintain the overall GCO role structure and archetype in alignment with the GCO strategy and objectives, participate in strategic workforce planning efforts, and develop and monitor plans for resolving resource gaps.

  • Lead the design and delivery of the GCO training strategy, materials, accreditation programs, and tools to effectively prepare GCO teammates to execute their responsibilities and to engage the business.

  • Periodically participate in and drive skills assessment efforts across the GCO organization to identify additional training needs and opportunities.

  • Collaborate and liaise with the Learning organization to coordinate resources, design content, and to determine funding to execute the GCO Learning strategy.

  • Lead diversity and inclusion practices, strategies, and engagement across GCO, in collaboration with HR. Support strategies to recruit, develop, retain, and engage a diverse workforce, embedding diversity, inclusion, and engagement as core principles.

  • Design and manage a GCO-specific early career rotational program (LDP Partnership) to build future bench strength within GCO, including collaborating with Talent Campus Recruiting and the Learning and Career team to design a GCO-specific curriculum and talent pipeline.

  • Develop annual hiring plan for LDP associates and interns and manage the approval process with GCO leadership. Develop and communicate performance expectations to early career teammates.

  • Directly or indirectly lead a team as business demands and new initiatives are identified.

  • Other duties as assigned which may include organizing talent forum approvals, and partnering w/ HR to align roles and update job descriptions when needed.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in Business, Accounting, Finance or Banking, or equivalent education and related experience

  • Ten years of financial services industry experience with progressively more responsibility or combination of education and experience

  • Seven years of experience in leadership roles directly or indirectly managing a team or program or combination of education and experience

  • Strong understanding of risk management practices, policies and procedures

  • Excellent analytical, problem-solving, organizational and communication skills

  • Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, collaboration and judgment

  • Ability to prioritize tasks and work well under pressure

  • Ability to keep abreast of, understand and communicate changing regulatory rules and procedures

  • Ability to effectively present information to top management, public groups and/or boards of directors

  • 5 + years experience in adult learning, curriculum development, and talent development

  • Demonstrated proficiency in basic computer applications such as Microsoft Office software products

Preferred Qualifications:

  • Master's degree in Business or other related graduate level degree

  • Other professional designations and/or certifications

  • Background/Experience in Governance. Controls and/or Risk Management preferred

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

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