Job Information
AIG Global Head of DevOps Practice in Charlotte, North Carolina
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.
About the role
We are seeking a highly skilled and experienced individual to join our organization as the Global Head of DevOps Practice. As the leader of this practice, you will be responsible for driving the adoption of DevOps principles and practices across our global operations. You will play a critical role in shaping our technology strategy, enhancing operational efficiency, and enabling scalable and reliable delivery of our software solutions.
What you need to know:
Define and implement the global strategy for DevOps practices, aligning it with the overall organizational goals and objectives.
Lead and manage a team of DevOps professionals, providing guidance, mentorship, and technical expertise.
Drive the adoption of DevOps culture, principles, and practices across the organization, promoting collaboration, automation, and continuous improvement.
Establish and maintain effective CI/CD pipelines, ensuring smooth integration and deployment processes for our software applications.
Collaborate with cross-functional teams to identify opportunities for process improvement, automation, and efficiency gains in software development and operations.
Stay updated with the latest trends and advancements in DevOps, industry best practices, and provide thought leadership and guidance to the organization.
Drive the implementation of monitoring, logging, and alerting solutions to ensure robust performance and reliability of our systems.
Work closely with stakeholders to define and enforce DevOps standards, policies, and governance frameworks.
Collaborate with project teams to ensure successful delivery of software projects, providing guidance on deployment, infrastructure, and operational aspects.
What we’re looking for:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
Extensive experience in leading and managing DevOps teams in a global organization.
Strong expertise in implementing and managing cloud platforms such as AWS, Azure.
Proven track record in driving the adoption of DevOps practices and culture, implementing CI/CD pipelines, and automation frameworks.
In-depth knowledge of containerization technologies (e.g., Docker, Kubernetes) and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
Solid understanding of software development methodologies and experience working closely with software development teams.
Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Strong problem-solving and decision-making abilities, with a focus on continuous improvement.
Up-to-date knowledge of industry trends, best practices, and emerging technologies in the DevOps space.
Relevant certifications (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert) are desirable.
Experience in using DevOps tool chain – Github, Jenkins, Artifactory, Veracode, SonarQube.
12+ years of experience in application development.
10+ years of experience in leading DevOps teams.
Join our organization as the Global Head of DevOps Practice and be instrumental in driving the transformation of our software delivery and operational processes to achieve greater efficiency, scalability, and reliability. Apply your expertise to shape our technology strategy and empower teams to deliver cutting-edge solutions in a rapidly evolving digital landscape.
The base salary range for this position in Jersey City, NJ is $180,000-$200,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview. (https://sprcdn-assets.sprinklr.com/248/86d37ce0-1602-4206-8048-306b0ec452ed-213797826/2023-benefits-overview-for-cor.pdf)
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Veterans are encouraged
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
Functional Area:
IT - Information Technology
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG PC Global Services, Inc.
