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Bank of America GBGM AML Refresh & Enablement Ops – Production Mgmt, UAT Testing in Charlotte, North Carolina

GBGM AML Refresh & Enablement Ops – Production Mgmt, UAT Testing

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The employee will work within the GB&GM AML Refresh & Enablement Ops Business Management COO team leading Communications and responsibilities include:

  • Development of annual communication strategy

  • Communication development (draft, obtain approvals, distribute)

  • Development of weekly/monthly Bus Support Communication highlighting key deadlines and required activities; GRP spend, Team Building budget spends, Staffing & Attrition

  • DG Email Group Maintenance

  • Implementation of Digital Engagements (monthly spotlight articles and bi-annual newsletters)

  • Local Event Continuity messaging and tracking

  • Building Executive Summaries, Business Review materials

  • Building and maintaining functional org charts

Job Requirements:

  • Proven success in Business Support environment

  • Excellent verbal and written communications skills

  • Documented experience performing in a process-oriented production environment that changes periodically

  • Familiar with MS Office Suite (Excel/Word/Outlook/Access)

  • Proven ability to: work in a team environment, organize work, prioritize tasks, and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy and integrity, and work and execute with minimal supervision or remote management

Desired Skills:

  • Experience working in highly productive teams within a fast-paced environment

Skills:

  • Controls Management

  • Issue Management

  • Monitoring, Surveillance, and Testing

  • Quality Assurance

  • Risk Management

  • Analytical Thinking

  • Attention to Detail

  • Critical Thinking

  • Problem Solving

  • Written Communications

  • Decision Making

  • Innovative Thinking

  • Prioritization

  • Recording/Organizing Information

  • Research

Desired Skills:

  • AWARE, GSS ICON, Tableau

  • College degree (Associates or higher) or comparable work experience

  • Experience leading highly productive teams in a fast-paced environment Familiar with MS Office Suite

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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