Job Information
Diversified Field AV Implementation Manager - North Carolina in Charlotte, North Carolina
Field AV Implementation Manager - North Carolina
Charlotte, NC, USA ● Fayetteville, NC, USA ● Raleigh, NC, USA
Req #3769
Wednesday, August 14, 2024
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
Building the first fly pack broadcast system (https://onediversified.com/clients/fox-sports-jewel-event-broadcast-system/) transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis (https://onediversified.com/clients/vornado-marriott-digital-billboard/) LED Display in Times Square, NY
Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe
Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more at onediversified.com (https://onediversified.com/eivind-sandstrand-vp-innovation-consulting-digital-solutions/) and follow us on LinkedIn (https://www.linkedin.com/company/diversified-/) and Twitter (https://twitter.com/diversifiedus) .
What part will you play?
The Project Operations Field Implementation Manager is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 15- 20+ subcontractors at any given time. He or she is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase. He or she will work PMO team and engineering, ensuring project operations is aligned with the needs of our clients and the business unit needs.
What will you be doing?
Site Superintendent Oversight
Hire, address performance good and poor and terminate associates
Training – Termination, mechanical, client interface and other aspects of Diversified installation standards
Responsible for managing the performance of all onsite subcontractors.
Responsible for hiring and negotiating subcontractor subcontracts. Responsible for termination of non-performing subcontractors.
Review and analyze and make key decisions that positively impact the project within the project budgetary constraints.
Own field issues to resolution with the site superintendent and the customer.
Empowered to defuse and resolve onsite customer issues
Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans
Provide onsite support for integration issues
Assist in development and deployment for Installation processes and standards
Recommends training for future growth and development of team to ensure best in class
Assist in developing growth plans for both process and operations staff to help ensure long term success
Helps develop and ensures compliance in Quality Assurance program
Field implementation and tracking of departmental goals and objectives
Responsible for site activities related to Safety, Quality Control, and ISO fulfillment
Coordinates activities for service to ensure all systems requiring support are successfully included
Final verification of preparedness for site activities
Support fleet and/or delivery of tools and materials for field
Maintain and track tooling/ test gear
Site Surveys for projects and sales support
Verification for commissioning readiness
Review daily field reports for content and format
Complexity:
Verification and Implementation of standards in how Diversified deploys
Immediate point of escalation for jobsites
Decision Making Authority:
Feedback on Hires/Fires/Reviews
Removal of personnel from jobsites
Standard training and enforcement for Contractors
Timesheet/PTO/Expense Verification
Physical Working Environment:
Ability to visit multiple jobsites in assigned geography
Must be able to lift 50 lbs
What do we require from you?
Education/Certifications:
High School Diploma/ GED
AVIXA CTS (preferred)
TS/SCI Security Clearance (active strongly preferred)
Required/Desired Knowledge, Experience and Skills:
3+ years’ experience in AV technology integration
AV Integration project oversight and delivery
To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/ or email us at careers@onediversified.com .
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com .
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Other details
Pay Type Salary
Min Hiring Rate $90,000.00
Max Hiring Rate $120,000.00
Charlotte, NC, USA
Fayetteville, NC, USA
Raleigh, NC, USA
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