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Securitas Security Services USA, Inc. Director of Performance & Talent Management in Charlotte, North Carolina

Director of Performance & Talent Management

Securitas is the global leading provider of intelligent security solutions with over 358,000 employees worldwide united in the purpose to help make your world a safer place. We are expanding our management team and seeking a Director of Performance & Talent Management based in Charlotte, NC and offers a flexible hybrid schedule.

*Could also be based in Parsippany, NJ.

The Director of Performance & Talent Management is responsible for designing, developing, and delivering a comprehensive global performance and talent enablement approach. This role involves enhancing performance management, talent reviews, succession planning, employee experience, and career development initiatives. This newly created position will be part of the North American Talent Development team, focused on driving a culture of feedback and learning aligned with our business goals.

Key Responsibilities:

Performance Management:

  • Own and build a modern and progressive Performance and Talent Enablement process.

  • Implement strategies to drive continuous dialogue and balanced performance discussions.

  • Develop and deliver tools, resources, and training for employee and manager skill-building in feedback, performance discussions, career development, and coaching.

  • Work with leaders to develop dashboards and share relevant data with HR Business Partners and business leaders to drive transparency and accountability.

Talent Reviews & Succession Planning:

  • Enhance the talent review and succession planning approach.

  • Create guidance, tools, and methodologies for identifying high potentials and successors, and invest in critical talent with tailored development plans.

  • Facilitate performance and talent calibrations.

  • Collaborate with Talent Management, HR Business Partners, and stakeholders to ensure solutions align with business needs and support outcomes from talent reviews.

Culture & Inclusion:

  • Promote a culture of inclusion where all employees feel valued, respected, and heard.

  • Implement programs and activities that celebrate diverse backgrounds and perspectives.

  • Partner with team to develop and facilitate training sessions on topics such as unconscious bias, cultural competency, and inclusive leadership.

  • Conduct surveys and focus groups to gather employee feedback on organizational culture and inclusion.

  • Analyze data and implement changes to enhance the workplace culture based on feedback.

Employee Experience & Engagement:

  • Partner with internal Communications and HR teams to develop initiatives across the employee lifecycle.

  • Support Employee Engagement Survey efforts, analyze results, and create action plans.

  • Design and launch employee recognition programs to celebrate and boost morale.

Career Development:

  • Enhance career development tools and training to empower employees.

  • Partner with business leaders and HR Business Partners to create career paths for targeted roles.

  • Research, design, and oversee a rotational program.

  • Provide coaching and consultation on performance, team development, and talent retention.

  • Drive continuous improvement through external benchmarking, process discipline, and innovation.

Minimum Qualifications:

  • Bachelor's degree required. Masters' degree preferred.

  • Minimum of 10+ years of management experience in Human Resources, Workforce Management, Learning and Development, or Talent Acquisition.

  • Strong background in performance management, talent reviews, succession planning, employee engagement, and career development.

  • Experience with Oracle HCM and other relevant HR systems preferred.

  • Experience with 360's and personality assessments required. Certifications with these tools strongly preferred.

  • Proven leadership skills with a focus on driving performance and developing others.

  • Excellent communication, organizational, and analytical skills.

  • Ability to handle multiple tasks and work independently.

  • Knowledge of HR and Talent Management trends and best practices.

  • Experience in facilitating workshops and webinars.

  • Maintain composure in high-pressure situations and when dealing with senior executives, clients, and staff.

Working Conditions and Physical/Mental Demands:

  • Meet company standards for background checks, controlled substance testing, and behavioral selection survey.

  • Handle sensitive and confidential information appropriately.

  • Frequent computer usage and ability to analyze data and reports.

  • Required travel up to 20%.

Benefits:

Depending on experience, Securitas will offer a starting salary of $150k to $175k, in addition to a full benefit package that includes:

  • Medical, dental, vision, and Life insurance

  • 10 days' vacation, 4 floating holidays, and 6 sick days.

If joining our team sounds like the right fit for you, please click apply today!

Company Website: https://www.securitasinc.com

EOE M/F/Vet/Disabilities

#AF-SSCorp

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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