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Bank of America DDI Engineer - Infrastructure Engineer in Charlotte, North Carolina

DDI Engineer - Infrastructure Engineer

Charlotte, North Carolina;Chandler, Arizona; Richmond, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

  • Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards

  • Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies

  • Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose

  • Develops software solutions to address manual and repeatable work or inefficient processes

  • Conducts on-site evaluations of third-party products being considered for firm adoption

  • Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

  • Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

  • Senior level engineer able to provide technical leadership and delivery strategy for DNS, DHCP, and IP Address (DDI) Services to align business requirements to technical solutions to improve availability, functionality, and security.

  • Work with lines of business to translate/align business requirements for delivery of the DDI services.

  • Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient Network Services solutions engineer, in providingbest in class DDI configuration management that align to meet business and technology requirements.

  • Ability to analyze and understand a variety of existing and emerging business requirements, interface withtechnology engagement teams as a fully seasoned and proficient DDI engineer/administrator, in providing best in class automation solutions that align to meet business and technology requirements.

  • This highly dynamic position will require the ability to manage multiple technical project engagements requiring the candidate to be a “team player” who can also work independently in managing to multiple deadlines, priorities and diverse set of applications and requirements.

  • Candidate will be a strong engineering minded individual with polished collaboration, written, and communicationskills and a proven track record interacting with various levels of management, clients, and technical team membersin delivering technical DNS, DHCP, and IP Address management solutions.

Required Qualifications:

  • 5 – 7 years of leadership experience as a technical lead

  • 5 - 7 years for Infrastructure engineering hands on experience with BlueCat Networks products, BIND DNS, and DHCP protocols

  • 5 -7 years of experience with IP Address Management

  • 3 - 5 years of experience with VMWare

Desired Qualifications:

  • Excellent problem solving & troubleshooting skills.

  • Ability to participate in project scoping, estimating, delivery and other work.

  • Proven ability to matrix-manage direct and cross-functional teams.

  • Excellent Verbal Skills o Ability to communicate effectively with people who have varying degrees of technical expertise.

  • Experience running projects, tracking task, and timelines.

Skills:

  • Analytical Thinking

  • Application Development

  • Automation

  • Production Support

  • Risk Management

  • Adaptability

  • Business Acumen

  • DevOps Practices

  • Solution Delivery Process

  • Solution Design

  • Architecture

  • Collaboration

  • Innovative Thinking

  • Stakeholder Management

  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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