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Wells Fargo Cybersecurity Change Management Consultant in CHARLOTTE, North Carolina

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We seek candidates who embrace diversity, equity, inclusion, and belonging in a workplace where everyone feels valued and inspired. Bring your passion, education, and experience to help us build a better Wells Fargo.

About this role:

Wells Fargo’s Technology CyberSecurity Division’s Platform Management team provides platform management and service operations and operational reliability engineering support for the CyberSecurity organization.

We are looking for a well-rounded candidate to join the Resiliency & Services Management team as a Cybersecurity Change Management Consultant Successful candidates must demonstrate the following:

  • Ability to ramp up quickly and deliver results in less defined and constantly changing environments.

  • Self-starter who proactively seeks out knowledge to attain expertise in new fields or responsibilities.

  • Proven strength in building high organizational awareness, autonomously navigating an organization, and engaging key stakeholders.

  • Confident, effective, concise communicator with both executive level leadership and line management levels, both verbally and in writing.

  • Effective at building relationships and partnerships to achieve risk goals and avoid any ‘us vs. them’ perception from line managers.

  • Highly analytical; comfortable with seeking out and analyzing all levels of detail.

  • Ability to manage and track/evaluate performance of large-scale program initiatives in a complex environment.

  • Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution.

In this role, you will:

  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives.

  • Support change / incident / problem management routines (e.g., facilitation of meetings, including follow up and closure of action items, collection / documentation of approvals, reporting / dashboarding, etc.).

  • Lead / maintain process or systems documentation, and monitor and manage project schedules and deliverables.

  • Establish controls and processes to prevent, identify and address risks in the organization.

  • Monitor compliance with controls, gathering applicable evidence.

  • Other projects as identified.

Required Qualifications:

  • 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 2+ years of problem / incident / change management experience.

  • 2+ years' experience in risk management, IT Governance, compliance, regulatory, or audit function.

  • 2+ years’ experience in process documentation

Desired Qualifications:

  • Advanced skills in Microsoft Office product suite, including PowerPoint, Excel & Word.

  • Advanced skills in Confluence.

  • Excellent organizational skills.

  • Demonstrated advanced verbal & written communications skills.

  • Proven leadership skills & capabilities.

  • Ability to work in a high-pressure environment with a customer first approach.

  • Evidence of experience in supporting control design and implementation.

  • Evidence of experience in identifying key issues, involving affected parties, designing solutions, obtaining buy-in, and communicating effectively through resolution.

Job Expectations:

  • No Visa sponsorship/ no transfer

  • No C2C

  • Onsite work required 3x weekl

Posting End Date:

24 Nov 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-395563

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