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SMBC Cloud Engineer (Hybrid) in Charlotte, North Carolina

Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $113,000.00 and $164,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

SUMMARY:

We are looking for a Cloud Engineer who will be responsible for maintaining the reliability and performance of cloud-based infrastructure, platform, services, and applications. The candidate must ensure that the applications are available, scalable and perform well by managing deployments, updates, and responding to incidents. The candidate should also help in establishing cloud standards and best practices as the company expands its cloud presence. The engineer will partner with internal/external architecture & engineering teams on multiple projects, and address potential vulnerabilities identified in the cloud space. The ideal candidate should have broad knowledge and experience in IT infrastructure, networking, and cloud best practices.

PRINCIPAL DUTIES & RESPONSIBILITIES:

  • Build and manage cloud infrastructure, services and applications using automation.

  • Build, deploy and manage Highly Available and Scalable cloud services such as Azure APIM, managed Kubernetes services like AKS or GKE, Storage, Azure Function Apps/Google Cloud Functions, data processing services like DAG, Airflow, Google Composer etc.

  • Ensure continuous monitoring of cloud resources, respond to incidents and outages adhering to SLA(s), automating operational tasks, managing backups and disaster recovery plans, and ensuring high availability.

  • Manage, maintain, and monitor different infrastructure components (servers, network, applications).

  • Provide hands-on technical expertise during service impacting events.

  • Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements and measure, tune and optimize system performance.

  • Adhere to security and regulatory best practices involving cloud deployments – implement recommendations from security tools such as MS Defender, CrowdStrike, Wiz, Snyk etc.

  • Troubleshoot and remediate issues impacting the operation of the overall infrastructure.

  • Automate routine systems tasks and processes using PowerShell or similar tools.

  • Maintain security, backup, and redundancy of the enterprise environment.

  • Build and maintain “playbooks” and other supporting documentation.

  • Collaborate with team members to perform regular system audit and security reviews.

  • Managing projects/processes, working independently with limited supervision.

  • Mentor/train junior Engineers.

  • Participate in periodic 24x7 on-call duties.

  • Other duties as assigned.

POSITION SPECIFICATIONS:

  • 3+ years of Cloud Infrastructure experience (Azure or Google Cloud).

  • Experience within the financial industry and/or a highly regulated technology organization.

  • Expertise in building Cloud services & components using IAC (Infrastructure as Code)

  • Expertise in building, deploying, and managing cloud services such as Azure APIM, managed Kubernetes services like AKS or GKE, Storage, Azure Function Apps/Google Cloud Functions, data processing services like DAG, Airflow, Google Composer etc. with a focus on High Availability and Scalability.

  • Expertise in setting up Cloud Monitoring and management tools, experience with incident response and troubleshooting, scripting, and automation skills.

  • Experienced in implementing information security best practices – using security tools such as MS Defender, CrowdStrike, Wiz, Snyk etc.

  • Experience with Observability/Monitoring technologies like Splunk, CloudWatch, Azure Monitoring etc.

  • Strong team or technical leadership experience is preferred.

  • Excellent communication skills.

  • Adaptable, innovative and stays current in Cloud technologies.

  • Candidates with relevant certifications such as Certified Kubernetes Administrator, are preferred.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.

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