Job Information
PwC Banking Transformation - Payments - Manager in Charlotte, North Carolina
Specialty/Competency: Operations
Industry/Sector: Banking and Capital Markets
Time Type: Full time
Travel Requirements: Up to 60%
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Operations Consulting team, you are expected to manage and lead teams to deliver exceptional consulting services within the payments industry. As a Manager, you are responsible for guiding teams in strategic planning and execution, promoting project success and maintaining elevated standards. This role involves leveraging your substantial industry experience to inspire and mentor junior staff, while identifying opportunities to enhance client engagements and contribute to the firm's success.
Responsibilities
Lead and manage teams to deliver consulting services in the payments sector
Guide strategic planning and execution to promote project success
Inspire and mentor junior staff to develop their skills
Identify and capitalize on opportunities to enhance client engagements
Maintain elevated standards and uphold the firm's quality expectations
Utilize industry experience to drive client success
Foster a collaborative and innovative team environment
Contribute to the firm's overall success through proactive engagement
What You Must Have
Bachelor's Degree
5 years of experience with at least 2 years in consulting project delivery
Managing and leading teams
Industry experience within a payment service provider or large merchant within the payments organization, or large commercial bank
Working independently and as a team member
Working creatively and analytically in a problem-solving environment
Leading teams
What Sets You Apart
Master's Degree in Finance, Business Studies preferred
Significant experience in merchant acquiring operations
Familiar with chargeback processing and reconciliation
Understanding of merchant acquiring operating model
Experience with payment processing vendor RFP development
Knowledge of financial operations and exception processing
Proficiency in data and payment systems interactions
Exhibiting proven ability to document and identify key controls
Developing and presenting strategic discussions
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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