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Accenture App/Cloud Support Manager in Charlotte, North Carolina

App/Cloud Support Manager (Accenture LLP; Charlotte, NC): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Charlotte, NC, and the job duties are as follows:

  • Manage project execution to ensure adherence to budget, schedule, and scope.

  • Develop or update project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

  • Maintain applications and deliverables according to SLAs and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.

  • Identify and assess complex problems that require in-depth evaluation of variable factors, and create solutions for implementation by the team and fix security vulnerabilities on applications and platforms as required by service level agreements and guidelines.

  • Provide seamless application stability and uninterrupted support across all domains and platforms.

  • Conduct project and issue management (including status reporting, issue reporting, and ETC/budget reporting) for assigned scope of work, and make decisions that impact the team through regular consultation with senior management.

  • Supervise a team to gather and translate user/system requirements into design specifications as well as serve as a backup Scrum as required to achieve deliverables.

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 5 years of experience in each of the following:

  • Performing analysis of functional requirements document;

  • Creating technical design documents;

  • Continuous Integration and Continuous Delivery (CI/CD) practices;

  • Scripting;

  • Preparing unit test plans and executing unit test cases;

  • Preparing integration test plan, executing test driven development (TDD), and performing code reviews and test case reviews; and

  • Managing onshore or offshore delivery teams supporting critical applications.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button.

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Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

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