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ManpowerGroup Customer Service Representative in Charleston, West Virginia

Our client in the healthcare industry is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Cancer Center supporting the medical records department. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently.

Job Title: Customer Service Representative

Location: Charleston, WV

Pay Range: $15.04/per hour

What's the Job?

  • Answer all incoming phone calls for the Cancer Center

  • Triage calls and take messages appropriately

  • Scan all outside documentation

  • Respond to medical records requests in a timely manner

What's Needed?

  • High School Diploma or equivalent / GED

  • Ability to demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist

  • Positive customer service and co-worker relations

  • Compliance with the company's attendance policy

  • Participation in the continuous, quality improvement activities of the department and institution

What's in it for me?

  • Opportunity to work in the healthcare industry and make a difference in patients' lives

  • Competitive pay rate

  • Monday - Friday schedule with no weekends or holidays

  • Opportunity for growth and advancement within the organization

  • Training and development opportunities

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

For more information on regional career openings or to speak with a Manpower Recruiter, please text/call 304.346.9617 (Mon-Fri, 8am–5pm).

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Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with employers. With nearly 50 years servicing the Tri-State region, Manpower is proud to be the regional recruiter of choice. Manpower has your job search covered!

Manpower is an EOE/AA/Vets/Disabled Employer. Manpower recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower, we are committed to providing accommodations, and will work with you to meet your needs.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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