Job Information
Roper St. Francis Supv Rev Cycle - Bon Secours St. Francis Hospital in Charleston, South Carolina
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40
Work Shift:
Days/Evenings (United States of America)
Monday-Friday 8:00am-5:00pm
Primary Function/General Purpose of Position
Direct, train and supervise a group of teammates within the Revenue Cycle Areas and Patient Access on and off site. Must demonstrate strong leadership, interpersonal relationship skills/abilities and assist with team development in areas of continuous improvement, which include team building skills and team performance. Some positions may require off shift availability for staff questions, issues, and call outs.
Essential Job Functions
Training/orienting new and existing teammates making sure the department stays up to date on compliance issues and general billing/collection changes.
Evaluates performance and recommends merit increases, promotions, and disciplinaryactions.
Meets with teammates on a regular basis to summarize team effectiveness.
Reviews on a daily basis all task, training issues and the status of the workloads for RevenueCycle Staff in order to develop and monitor teammate productivity.
Compile data, create inquiries and process departmental reports as needed. With this data,you must be able to facilitate process improvement within the respective areas to streamlineprocesses and become more efficient if possible.
Complete bi-weekly time & attendance accurately and within payroll’s pre-determined timelimit.
Effectively communicate with Patients, Department Directors, Practice Managers, Providers,and other RSFH employees.
Maintain and update policies and procedures related to their areas of responsibility.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
- None required
Education
- High school Diploma/GED required. Associate or Bachelor’s degree in business administration preferred.
Work Experience
- At least four (4) years of medical revenue cycle experience required; previous supervisory experience preferred. Knowledge of billing/medical terminology and physician protocol is preferred.
Training
- N/A
Language
- N/A
Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Not applicable to this position
Working Conditions
This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
__ Other:
__ Not applicable to this position
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Work may require sitting for long periods of time, stooping, bending and stretching for files and supplies. Occasionally, lifting files or paper weighing up to 30 pounds may be expected. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. Occasional overtime may be required.
This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirement s for each physical demand and work position below.
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.)
Lifting/ Carrying (50-100 lbs.)
Push/ Pull (0-50 lbs.)
Push/ Pull (50-100 lbs.)
Stoop, Kneel
Crawling
Climbing
Balance
Bending
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting
Walking
Standing
Additional Physical Requirements/Hazards
This section addresses the additional physical requirements/hazards on the associate in the role. Please identify ALL additional physical requirements/hazards.
Physical Requirements - Select if a physical requirement for this job.
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
__ Not applicable to this position
Hazards - Select if a potential hazard for this job.
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Other:
__ Not applicable to this position
Skills
Must possess the ability to establish and maintain effective working relationships with patients, medical staff and others. Must have the ability to plan, control and direct all activities of assigned staff to include delegating workloads, being well organized and detail oriented. Basic computer skills required. Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). Also, requires use of general office equipment including, but not limited to: calculator, fax machine, printer, and copier.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status.
Department:
SS Revenue Cycle Acute - Roper St Francis Healthcare
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .
