Easter Seals Jobs

The Career Resource Center Assistant will help PA CareerLink® Mon Valley operate efficiently by welcoming customers and visitors, managing traffic flow and handling Career Resource Center (CRC) duties. Must have excellent communication skills and computer skills.  Funding made available through Rapid Response.  Individual must be a dislocated worker.

Job Duties include:

• Assist customers of PA CareerLink® Mon Valley in the Career Resource Center (CRC) with courteous, professional attitude and behavior. 
• Direct customers/visitors to the CRC and/or to appropriate partner as requested. 
• Answer calls when needed in an informative and friendly manner and forward to requested staff extensions.
• Assist individuals with sign in process if requested.
• Willingness and ability to learn skills on how to navigate a computer, offer assistance to job seekers with registering and using the Commonwealth of PA CWDS/PA CareerLink® website.
• Provide recruitment information to employers during onsite hiring events.
• Operate copier for customers. All copies must be related to job search or UC (copies of resumes/cover letters, copies of UC claims, pay stubs, etc.)
• Operate fax machine for customers. All faxes should be related to job search or UC.
• Monitor literature displayed in the CRC and replenish when necessary.
• Advise management staff of office supply needs and equipment maintenance alerts.
• Attention to detail and proper completion of documents is essential.
• Willingness to participate in staff meetings and trainings.
• Adhere to the Confidentiality Policies & Procedures

Additional Tasks to be completed:

1. Restock CRC tables/computer workstations with pencils and paper
2. Ensure that CRC area is clean and uncluttered

Reporting: Reports to Southwest Training Services, Inc. President, PA CareerLink® Mon Valley Administrator, or (PA CareerLink® Supervisor as needed)

ONSITE Supervision: Reports to PA CareerLink® Mon Valley Administrator