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UNC Health Care Systems Administrator - ISD Computer Oper Tech Supp in Chapel Hill, North Carolina

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Plans, develops, installs, troubleshoots, maintains and supports operating systems and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance. Works with vendors and a variety of users to optimize systems in order to increase user productivity and efficiency.

Responsibilities:

  1. Follows appropriate change control procedures when making system changes. Change records are submitted well in advance whenever possible and include relevant detailed information.

  2. Maintains operating system-level software to highest security and fix levels allowed by vendor's certification of application software. Systems are maintained in an audit-ready state and are upgraded to latest stable releases.

  3. Monitors systems performance by collecting and analyzing data using a variety of tools. Recommends and/or implements tuning measures to optimize performance if needed. Works effectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends, missed files/folders, or any discrepancies and works to resolve any problems. Works with vendors and Security Team to establish user accounts and ensure which users can access system applications and what directories can be accessed by user.

  4. Serves as backup to the Storage Engineer and Computer Operators responsible for the day-to-day operations and monitoring of the environment. Participates in the on-call rotation assisting in resource provisioning and troubleshooting.

  5. Writes and modifies file transfer automation scripts and TSM macros. Scripts include comments regarding purpose, change history, and any special considerations.

  6. Rack and stack servers, cable management and installing cables end points.

  7. Must be able to lift 50 lbs. and use a ladder.

Other Information

Education Requirements:

● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

● No licensure or certification required.

Professional Experience Requirements:

● If a Bachelor's degree: One (1) years of direct experience.

● If an Associate's degree: Three (3) years of direct experience.

● If a High School diploma or GED: Five (5) years of direct experience.

Knowledge/Skills/and Abilities Requirements:

● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Computer Oper Tech Supp

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $28.59 - $41.09 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC: Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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