Easter Seals Jobs

Enterprise IT Engagement Manager

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

The Enterprise IT Engagement Manager will create and implement engagement strategies to enable a culture of employee satisfaction, engagement, and enhanced productivity across our Enterprise IT Program. With a large geographically dispersed, multi-vendor program team, the engagement manager has a critical role in introducing essential strategies, plans and platforms that will enhance employee engagement and performance levels across all areas of the program. You will have a passion for creating positive experiences and possess excellent communication and organizational skills. You will collaborate across cross-functional program teams to develop and implement innovative engagement activities that aligns with program objectives. You will lead and assist in active and planned project efforts and support any critical improvement initiatives.

You support program strategic planning on the best ways to engage employee and customers as new program services are introduced.

What You’ll Get to Do:

• Develop and implement program and employee engagement strategies for a geographically dispersed Enterprise IT program

• Create and introduce essential onboard platforms that will elevate work performance and boost productivity.

• Create action plans to address engagement concerns or issues

• Collaborate with managers and leads to implement initiatives targeted to specific work streams

• Perform analysis and trends to provide fact-based recommendations, reporting, and analytics for management decision making based on program needs

• Develop communications plan for engagement activities

• Engage in CACI’s Enterprise IT services and capabilities to effectively communicate the new service offerings, operational impact as well as improvements and benefits.

• Monitor and report on the effectiveness of engagement initiatives

• Provide training and support as needed

• Identify, engage, and maintain relationships with appropriate POCs within external organizations.

• Coordinate with other teams to ensure effective documentation and escalation n procedures are in place to support mission needs.

• Identify, communicate, and mitigate risks and opportunities

You’ll Bring These Qualifications:

• Ability to Obtain a Secret Security Clearance

• 10+ Years of relevant experience (bachelor’s degree in applicable field may be substituted for 5 years of experience).

• 7+ years of experience working and/or supporting in an IT environment

• Experience managing customer relationships at strategic and tactical levels.

• Business analysis to identify and refine technical and process requirements.

• Familiarity with ServiceNow or other enterprise-level ITSM technologies

• Ability to read and interpret management policy, regulations, and directives

• Ability to work effectively with a group or independently.

• Ability to effectively manage several tasks simultaneously

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$85,800 - $180,200

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.