Job Information
Randstad US order entry in chambersburg, Pennsylvania
order entry.
chambersburg , pennsylvania
posted august 15, 2024
job details
summary
$42,000 - $45,700 per year
permanent
high school
category office and administrative support occupations
referenceAB_4588779
job details
As an Order Entry / Customer Service Representative for a leading manufacturing company you will play a crucial role in managing customer orders, providing exceptional service, and ensuring a seamless order fulfillment process. This position requires organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
salary: $42,000 - $45,700 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Order Processing: Accurately enter and process customer orders into the system, ensuring timely and correct fulfillment.
Customer Support: Respond to customer inquiries via phone, email, and chat, providing information about products, order status, and resolving issues.
Coordination: Collaborate with production, shipping, and inventory teams to ensure timely order processing and delivery.
Data Management: Maintain and update customer records, order histories, and inventory levels in the database.
Issue Resolution: Address and resolve customer complaints or concerns professionally and promptly.
Documentation: Prepare and manage order-related documentation, including invoices, shipping confirmations, and returns.
Quality Control: Verify product details and quantities before processing orders to ensure accuracy and meet customer specifications.
Reporting: Generate and review reports on order status, customer feedback, and other relevant metrics.
Skills
Order Processing
Order Filling
Data Entry
Typing Skills
Basic Computer Skills
Time Management
CUSTOMER ORDERS/SALES (2 years of experience is preferred)
Qualifications
Years of experience: 3 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
KR
kaitlin riddle
+1 215 364 5630 (tel:+1 215 364 5630)
kate.riddle@randstadusa.com
Randstad US
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