Easter Seals Jobs

Seeking a Data Entry Processor in the Cedar Rapids Area!!

Job Description

We are looking for a dedicated Data Entry Processor to join our team. In this role, you will communicate with customers via telephone or email to provide information and assistance related to energy and rebates. You will work closely with the engineering team and account management team, ensuring efficient rebate processing and maintaining detailed records of customer interactions.

Responsibilities

• Communicate with customers via telephone or email to provide information and assistance related to energy and rebates.

• Call customers for missing information or clarification.

• Work with the engineering team and account management team.

• Process and upload rebate applications.

• Access customer accounts and make detailed notations of interactions.

• Maintain electronic and physical copies of documents for organized recordkeeping and storage.

• Perform data entry into client systems or tracking sheets.

• Assist the product manager with light administrative duties, such as sending enrollment packets and conducting research.

• Track and manage customer projects in the pipeline.

• Provide phone and email support for program delivery and campaigns.

Essential Skills

• Strong data entry and research skills.

• Attention to detail.

• Ability to communicate effectively with internal and external customers.

• Excellent attendance and tenure in previous positions.

• Hard-working and go-getter mentality.

• Flexibility and adaptability.

Additional Skills & Qualifications

• Program support experience.

• Customer service skills.

• Experience with rebate processing.

Work Environment

• Monday through Friday, first shift.

• First three months will be onsite to learn the program

• Possibility of remote work after this period if performance is excellent.

• Current office is located downtown, but there will be a relocation soon to Marion or Hiawatha

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.