Job Information
Goodwill Of Colorado Part-Time Donation Services Associate - Castle Rock Store in Castle Rock, Colorado
Description
*Please Note: This position will be posted through, Monday, January
20th, 2025*
Get a great workout while serving your Community!!
Are you someone who can't sit down? Do you want to earn money while giving
back to the Community you live in? Do you enjoy being out in our beautiful
Colorado air? Our Donations Associate may be the job for you!!
Please Note: Excellent customer service skills are a must! Please tell us
about your availability. Availability to work evenings and weekends is a must
for this position.
Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today,
get paid today! We've partnered with DailyPay, a voluntary benefit to
offer employees access to their pay on their own schedule.
Part Time employees in Retail, Sales/Operations are eligible for paid
holidays, sick leave, jury duty and bereavement leave. All employees may
also make pre-tax or post-tax (Roth) contributions to our retirement plan
- must be 18 years of age to participate.
JOB SUMMARY:
The Donation Services Associate I is typically the first point of contact for
customers that are dropping off items at retail centers. Donation Services
Associates provide excellent and friendly customer service by greeting
customer's timely and helping as needed that may include lifting or
unloading donations from a customer's vehicle or other area. Associates are
expected to handle goods with care, showing respect for items donated.
ESSENTIAL FUNCTIONS:
Provides excellent Customer service, greeting customers in a timely
manner, answering product questions as needed.
Assists every customer by unloading donations from vehicle or other area(s).
Ensures donated items are handled with care and sorted into appropriate bins
or production areas.
Inspects all donations within assigned areas and make decisions on quality to
sort appropriately for the sales floor or to be shipped to other locations.
Ensures a safe, organized, and clean environment is maintained for both
customers and fellow employees within the donations entrance and parking lot
areas.
Maintains remote donation centers shed and trailer, following appropriate
opening and closing procedures when working at a remote site.
Ensures supplies are kept well stocked at remote site(s) as necessary.
Tracks and reports donation levels daily to ensure trailers do not become over
stocked when working in remote donation center locations.
Follows all retail center policies and procedures.
Follows all safety processes and procedures to help provide a safe working
environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas
as required.
Your job duties may extend beyond the tasks listed and may include additional
responsibilities as required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education:
A High school diploma or equivalent is preferred.
Experience:
One (1) year of retail experience preferred.
Other:
Must be able to make decisions by following Goodwill standards and guidelines.
Must have basic computer skills to be able to log into a computer system to
order supplies and to send and receive email.
Must be able to work in various weather conditions with varying temperatures.
Must be able to use safety equipment to assist with lifting heavy objects such
as a dolly or pallet jack.
Must be able to communicate effectively with customers, managers,
supervisors, staff, and peers Must be able to work a varied schedule to
include weekends, evenings, and holidays with occasional overtime as
necessary.
Core Competencies:
Communication, Level 1
Customer Focus, Level 1
Excellence, Level
Knowledge and Skills, Level 1
Teamwork, Level 1
Trust, Level 1
Functional Competencies:
Time Management
Goodwill is an Equal Opportunity Employer dedicated to employing qualified
individuals including those with disabilities, protected veterans and
military spouses. Goodwill participates in E-Verify. For more information on
E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We
promote a Safe & Drug-free Workplace.
Physical Requirements
Attachment to Job Description
Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - FREQUENTLY
Moderate: 15-44 lbs - CONTINUOUSLY
Light: 14 lbs & under - FREQUENTLY
CARRYING: