Job Information
Cashmere Valley Bank Bank Services Specialist in Cashmere, Washington
Cashmere Valley Bank Bank Services Specialist Job Status: Full Time Reports To: Information Systems Operations Officer Amount of Travel Required: None Positions Supervised: None Location: Cashmere, WA Department: Information Services FLSA Status: Non-Exempt Grade/Level: $19.15 -$25.61 Work Schedule: Available to work Monday through Friday from 8:00 am to 5:30 pm with overtime as necessary. POSITION SUMMARY Responsible for processing all incoming/outgoing items, including exception items and verification of maintenance in a positive and structured team environment. Performs moderately complex assignments in accordance with standard procedure. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Process exception items. * Process incoming Fed Return items and send return file to AFS for processing. * Item Processing/ Capture and reject reentry for outgoing items. * Troubleshoot help desk cases. Level 1 help desk support. * Download and process in-clearings from FRB. Send x937 files to FRB. Verify FRB in-clearings total with PCBB. * Process Teller Capture, cut and send runs, verify balances at EOD. * RDC suspended item verification. Download and process RDA runs to Core. * Cross Application and Bond redemption verification. * Verify the Clearing House draw down request. * Process, verify and release ATM runs. * Key CD/ IRA check numbers and send log to Finance. * Move prior day 4Sight report to Optical. 4Sight end of day & start of day completion. * Monitor CRM Que and item processing email. * Generate & verify Canadian cash letters on PCBB. Create & verify foreign currency orders on PCBB. * Work branch clearing forms prior day. * Put captured work in boxes for destruction and work with the shred company. * Generate and send debit card orders to AB Corpe. * Pick up & sort mail from post office to departments. Back up mail room duties. * Process statement and item research requests. * Adhere to all policies, procedures and regulatory compliance requirements for Cashmere Valley Bank. * Regular, in person attendance is essential. * Model and uphold the Mission Statement of Cashmere Valley Bank. * Other duties as assigned. Job descriptions and duties may be modified if deemed necessary by management. POSITION QUALIFICATIONS Competency Statement(s) * Accountability - Ability to accept responsibility and account for his/her actions. * Accuracy - Ability to perform work accurately and thoroughly. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Communication, Written - Ability to communicate in writing clearly and concisely. * Confidentiality - Keep all customer financial information strictly confidential. * Customer Service - Ability to demonstrate continuous quality customer service to internal and external customers. * Decision Making - Ability to make critical decisions while following company procedures. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. * Interpersonal - Ability to get along well with a variety of personalities and individuals. * Multi-task - Ability to prioritize, manage and perform multiple tasks as warranted. * Prob