Job Information
MAVERICK MEDICAL TRANSPORTATION Dispatcher/Customer Service in Carrollton, Texas
Job Summary:
Join our team as a Dispatcher/Customer Service Representative where you will play a crucial role in ensuring exceptional customer service experiences. We are looking for a dedicated individual to handle customer inquiries, resolve issues, and provide support to our valued clients.
Duties:
Respond promptly to customer inquiries via phone, email, or chat.
Investigate and resolve customer complaints with empathy and professionalism.
Collaborate with internal teams to ensure seamless customer experiences.
Maintain a high level of service knowledge to address customer queries effectively.
Experience:
Previous experience in a customer service role is preferred.
Familiarity with Transportation management systems, Transportation management is a plus.
Dispatch experience preferred
Skills:
Strong communication skills both verbal and written.
Excellent problem-solving abilities with a focus on customer satisfaction.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Join our team as a Dispatch/Customer Service Representative and be part of a dynamic environment where your dedication to customer satisfaction will be valued. Apply now to contribute your skills and passion for delivering exceptional service to our customers.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Night shift
- Overnight shift
- Weekends only
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
- Carrollton, TX 75006 (Required)
Work Location: In person
