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Senior Human Resources Officer (Workers' Compensation)

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Senior Human Resources Officer (Workers' Compensation)

Salary

$95,095.00 - $130,710.00 Annually

Location

Carlsbad, CA

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

01106

Department

Human Resources

Opening Date

07/03/2024

Closing Date

7/17/2024 5:00 PM Pacific

• Description

• Benefits

The Position

Carlsbad -The Community:

This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons and abundant natural open space. World class resorts, family attractions, well planned neighborhoods, a diverse business sector and a charming village atmosphere combine to create the ideal California experience.

DEI Statement:

The City of Carlsbad embraces diversity, equity and inclusion in the workplace and recognizes the vital relationship of a culturally diverse, engaged work environment and innovative excellence. A diverse, equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

The Opportunity:

The HR Department is looking for a motivated, positive, friendly, customer service focused individual that is results oriented. The ideal candidate will have experience with workers' compensation or related case management. They will also possess exceptional communication skills, and the ability to interact with all levels of the organization, in a fast-paced work environment where multiple priorities and a variety of tasks need to be managed effectively . The incumbent in this position must be motivated and driven to remain up to date on the changing regulations within workers' compensation, as well as in risk management and act as a strategic partner by providing support throughout the city.

This is an at-will, unrepresented position.

Key Responsibilities

Responsibilities may include, but are not limited to:

Manage, f ollow up and communicate with injured employees and medical providers to facilitate medical treatment and benefits.

Ensure employees' injuries are provided medical care & addressed by doctors promptly.

Maintain files, records, and other documents.

Provide guidance to staff, patients and providers on all workers' compensation issues and requirements.

Monitor and oversee claim handling activity by Third Party Administrator (TPA) and provide feedback to optimize workers’ compensation program results.

Assist with legal settlement strategies and processes.

Manage modified duty and/or RTW program(s) including coordination with vendors.

Act as a strategic business partner.

Identify and address workers' compensation issues.

Develop and maintain relationships with employee associations and staff.

Interpret and advise on workers' compensation and employment-related policies and procedures.

Recommend and administer professional development and compliance training

Advise department management on and ensure compliance with applicable labor code and HR related laws, contracts, policies, and regulations and develop HR policies related to workers' compensation.

Create, analyze, and interpret HR data analytics and make data driven decisions.

Perform additional duties/special projects as assigned.

Qualifications

Knowledge, Skills and Abilities include:

• Ability to effectively manage conflict, develop and maintain effective working relationships with all levels of an organization and diverse working groups including employees at all levels, employee associations, management, elected officials, and other municipal agencies.

• Knowledge of federal and state of California laws regarding HR compliance and employment issues.

• Intellectually curious with strong leadership, communication, and problem-solving skills.

• Motivated to work both independently and collaboratively in a team environment

• Ability to quickly adapt to changing organizational and departmental needs.

• Strong political acumen.

• Strong emotional intelligence and people skills.

• Excellent verbal and written communication skills.

• A genuine focus on enhanced customer service and customer satisfaction.

• The ability to effectively direct and manage a wide range of programs, and projects simultaneously, without losing sight of important issues and goals.

• Strong prioritization and organizational skills.

• Knowledge and experience in interpreting rules, regulations, policies and procedures.

• Analytical and problem-solving skills.

• Knowledge and ability with handling discipline matters and conducting administrative fact-findings.

• Ability to work independently while exercising sound judgment and decision-making skills.

• Strong ability to quickly comprehend and analyze complex issues.

• Capacity and willingness to work under the pressure of deadlines and high volume of work; and

• Genuine commitment and appreciation for the value of diversity.

  The below skills are highly desirable:

• Strong knowledge of municipal operations or public administration.

Experience & Education

A Bachelor’s Degree in Public Administration, Human Resources Management, Business Administration, Business Management or a closely related field and four years of progressively responsible professional experience in the public and/or private sector that demonstrates your ability to work in the field of Human Resources, workers' compensation and risk management as detailed above. Any combination of education and experience that demonstrates these qualifications may be qualifying for this position.

DESIRABLE CERTIFICATION:

• Possession of professional certifications as it relates to workers’ compensation (i.e. WCCP, WCCA, etc.)

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Account

• Life Insurance

• Accidental Death and Dismemberment Insurance

• Retirement under the CalPERS program, 2% @ 62 formula, Classic Members (those who are enrolled in CalPERS at another local agency) have the 2% @ 60 formula

• Holidays- 11 scheduled

• Floating Holiday- 2

• Paid vacation

• Executive Leave

• Computer purchase loan

• Tuition reimbursement

A detailed list of our benefits can be found here: Carlsbad Benefits (https://www.carlsbadca.gov/departments/human-resources/compensation/full-time-benefits)

Additional CalPERS information can be found here: CalPERS (https://www.calpers.ca.gov/page/about/laws-legislation-regulations/public-employees-pension-reform-act)

Agency

City of Carlsbad

Address

1635 Faraday Ave. Carlsbad, California, 92008

Website

https://www.governmentjobs.com/careers/carlsbad

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