Easter Seals Jobs

Description We are offering a permanent employment opportunity for a Medical Front Desk Specialist in the healthcare industry located in Canton Township, Ohio. In this role, you will be the first point of contact for patients and visitors, responsible for processing patient check-ins, verifying and updating patient information, and scheduling appointments. You will also be tasked with managing daily provider schedules and ensuring compliance with HIPAA regulations.

Responsibilities:

• Greet and assist anyone presenting at the front desk, including patients, visitors, and employees

• Verify and update all necessary patient information, both personal and financial

• Accurately process patient check-ins and collect outstanding balances as needed

• Schedule and confirm medical, dental, and behavioral health patient appointments

• Coordinate daily provider schedules in collaboration with the Patient Access Manager

• Answer incoming telephone calls and relay messages as necessary

• Comply with HIPAA regulations when evaluating record requests and releasing information

• Assist patients with completing necessary consent forms

• Recruit, educate, and enroll patients to the online portal

• Check bump list for any appointments that may need to be rescheduled

• Participate in and serve on committees as assigned

• Travel as necessary to meet operational needs. Requirements • Minimum of 1 year experience in a similar role within the healthcare industry

• Proficiency in answering and managing inbound calls

• Ability to handle billing functions with accuracy and efficiency

• Experience with creating and interpreting charts and graphs

• Skills in checking in patients and assisting them as needed

• Experience in managing appointments for existing patients and scheduling new ones

• Familiarity with 3Com NBX software

• Knowledge of handling copays and medical billing procedures

• Basic understanding of medical terminology

• Experience in using electronic medical record systems

• Ability to handle, manage, and maintain medical records securely and confidentially TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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