Job Information
FirstService Residential Property Service/Office Coordinator in Canton, Massachusetts
Job Overview:
Working under the direction of the Vice President of Property Services and supporting the New England Region, the Property Services Coordinatoris responsible forspecific coordination and administrative responsibilities related to supporting market office operations and Property services. The position is expected to work in the office at least 5 days per week.The position requires strong organizational skills, computer skills, and strong customer service orientation.
Your Responsibilities:
Property Services coordination duties (taking and making calls on daily maintenance duties) including managers,homeownersand technicians.
UtilizeKickservor similar organizing software
Dispatch/Schedule property service technicians based on assigned work orders and scheduled visitations
Maintainproperty services maintenance records, work orders and otherimportant information
Schedule vendor appointments as assigned by supervisor
Coordinate maintenance work with trustees and/or homeowners and maintenance team
Follow-up on satisfaction of maintenance work performed
Manage maintenance and office documentation digitally and/or physically
Greet visitors andassistin meeting needs or connecting to the right individuals
Log visitors and vendors on the property
Assistin planning and execution of events in the office
Lead office organization and cleanliness
Maintainoffice supply orders and inventory
Coordinate office equipment readiness (copiers, printers, hardware, etc.)
Assistwith office mail related requests
Provide administrative support to the executive team byassistingin special projects and/or initiatives asneeded
Skills & Qualifications:
Excellent organizational skills and project management
Strong communicationand interpersonal skills.
Advanced written communication skills.
Strong Microsoft Office skills.
Ability to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
Ability to keep complex records, to assemble and organize data of complex nature, and to prepare andsubmitreports in acceptable formats andin a timely manner
Ability to work on complex and confidential tasksutilizingjudgment, tact, and resourcefulness.
Skill in developing andmaintaininggood working relationships
Strong technical system skills
Physical Requirements:
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting,carryingand moving objects that can weigh up to 40lbsfollowingappropriate safetyprocedures. This movement can occur throughout the day. You must also be able to climb several flights of stairs if necessary.
Must be able to sit and stand for extended periods of time.
Must be able to communicate both on the phone and in person with our clientstoresolve issues and manage the business.
Must have finger dexterity for typing/using a keyboard.
Mustbe mobile enough to move around both theoffice,to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
Talking and hearing occur continuously in communicating with guests, supervisors, and other associates.
Capable of working extended hours,includingevenings,weekendsandholidaysas necessary.
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
Must be able to work on more than one assignment at a time with frequent interruptions,changesand delays. concerns.
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties or unhappy customers
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions.
Compensation:
$20.00 - $25.00 per hour
Disclaimer Statement:
The above informationinthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.