Easter Seals Jobs

Description

We are in search of a diligent Administrative Assistant to join our team in Camp Hill, Pennsylvania. This role focuses on providing administrative support, primarily dealing with the processing of tax returns and customer service. This position is part time, offering stable daytime hours from Monday-Friday. This is a temporary role, anticipated to last from January 6th to April 18th.

Responsibilities:

• Facilitate the final stages of tax return processing

• Proficiently answer inbound and outbound calls

• Deliver exceptional customer service by explaining next steps to clients and what to expect

• Carry out light filing tasks as needed

• Efficiently manage email correspondence with clients and within the team

• Utilize Microsoft Excel and Outlook for data entry and scheduling appointments

• Stand in as backup for front desk duties when necessary

• Ensure maintenance of accurate client records.

Requirements

• Proven ability in answering inbound calls effectively and professionally

• Strong customer service skills, with a focus on providing a positive experience

• Proficiency in data entry tasks, with attention to detail and accuracy

• Demonstrated ability in managing email correspondence in a timely and efficient manner

• Experience with both inbound and outbound call handling

• Proficiency in Microsoft Excel, including data manipulation and report generation

• Strong knowledge of Microsoft Outlook for email communications and scheduling

• Ability to schedule appointments, manage calendars, and coordinate meetings effectively.

If you are interested in this opportunity in Camp Hill, Pennsylvania - submit your resume today for immediate consideration!

TalentMatch®

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