Job Information
U.S. Marine Corps RESTAURANT MANAGER, NF-03/RFT, CAMP FOSTER (TERRA) in Camp Foster, Japan
Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Food and Beverage Manager BUSINESS TITLE: Restaurant Manager FLSA: Exempt JOB SERIES: 1101 PAY LEVEL: NF-03 DUTIES AND RESPONSIBILITIES: This position is responsible for the day to day operation of the assigned restaurant. The Restaurant Manager interfaces with the Executive Chef and the Club Manager to provide the highest quality of sales and service to patrons. Manages and oversees food/bar operations in accordance with established policies, procedures and guidelines. Makes all reservations, coordinates with kitchen staff, plans menus, draws up room layouts, writes seating charts and receives appropriate form of payments. Manages the front of the house wait/waitress staff and insures 100% guest satisfaction. Helps with keeping food cost of goods at an acceptable level and is professional, prompt and responsive to all guest enquiries and looks to promote sales at every possible avenue. Ensures that special event logistical requirements such as the acquisition of supplies, decorations, specialized equipment and personnel are sufficient. Performs supervisory functions for wait staff, kitchen staff and bartenders. Prepares work schedules and makes work assignments; distribute work load, provide on-the job trainings. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise. Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with "Return To Work" program initiatives, and following up on employee well-being. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required. This is a white-collar position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications BASIC REQUIREMENTS: Three years of experience in food and beverage service-related industry that demonstrates knowledge of the fundamental principles, methodology, and techniques involved in the operational management of assigned food and bar programs. Must be able to accommodate a flexible work schedule to include weekends, holidays, early and late shifts. QUALIFICATION REQUIREMENTS: Knowledge of commonly accepted business practices industry trends, policies and procedures. Knowledge and understanding of food/retail business practices such as budgeting, inventories, cost controls, and contract agreement. Knowledge and skill to perform regular or periodic reviews/inspections of food and/or bar practices Ability to supervise subordinate employees, provides work direction to other employees, and resolves problems or dispute within the activity. Ability to communicate effectively both verbally and in writing with customers, using proper tact, diplomacy and professional customer service. Knowledge of Microsoft Office software and applications including Microsoft Word, Excel, Access, and PowerPoint. Must have knowledge of basic math and must complete Cash Handling Training Course before handling fund and Refresher Course once per year. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.