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JOB REQUIREMENTS: US-Cameron-Selling - Poles - Account Specialist II - 2061 DESCRIPTION/RESPONSIBILITIES: Account Specialist m anages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service. Principal Responsibilities: * Contributes to the development of sales forecasts and targets. * Assists with managing inventories, orders, and related transactions for assigned customers and territories. * Maintains knowledge of all contractual and regulatory requirements of the customers. * Verifies and posts details of business transactions to spreadsheets and databases. * Investigates and resolves customer complaints and/or issues in an urgent manner. * Reconciles report discrepancies and problems. * Inputs customer and sales data into processing system according to company procedures. * Reviews, balances, interprets, and corrects computer reports and submits to management upon request. * Assists customers and other staff by answering questions related to accounts, procedures, and services. * Monitor inventories in yards and may be responsible for Alliance customers as assigned. * Provides input to the planning department to ensure that appropriate FG inventory levels are maintained and that replenishments are scheduled in order to meet the requirements of our customers. * Reviews all quotes and orders to ensure accuracy and timely submission. * Monitors transactions to ensure compliance with both company and industry procedures and regulations. * Ensures all proper paperwork is filed in customer folders to meet department policy. * Participates in the preparation and submission of RFQ\'s, RFP\'s, other formal quotations, and bids as requested by the customers. * May need to be available to work additional hours and/or weekends to provide required customer storm response coverage, as appropriate * May be required to attend customer service events and field calls with limited overnight travel * Participates and contributes to company safety program. * Performs other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employee Benefits: As a Stella-Jones employee, you will have access to excellent benefits and incentives including: * The security of working for a company designated as an essential workplace * Comprehensive total benefits package with 3 medical plans to choose from * Several company-paid benefits including: * Dental and Vision coverage * Life insurance and Accidental Death & Dismemberment (AD&D) policies * Long-Term Disability Coverage * Access to a robust employee assistance program * Competitive compensation * Annual bonus program opportunity * 401(k) savings plan with generous Company match (150% on the first 4% deferred) * 2 weeks paid vacation and 9 holidays * Career advancement opportunities * Ability to purchase Company stock Equal Opportunity Employer/Veterans/Disabled **Note for Indeed Applicants - At this time, we are unable to accept an indeed resume. To ensure we have your most up-to-date information, please upload a pdf or word version of your resume during the application process.** Other details * Job Family Sales * Pay Type Hourly Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=172c7dc98f1f83f2c3ffba0a275ee7a2 Other: Applicants ONLY to apply via URL link provided!